RobDaBomb
Member
Awesome!! Of course this happens literally only a few days after I finally purchased my Firefly xD, the only reason I waited so long was because I wanted to wait for the second model to come out... my luck lol.Some days my email is more interesting than others.
But also mitch I just wanted to thank you again for being one of the greatest go to Firefly guru's here. You've helped a lot of people over this past year or so - thank you so much!
After your message I gave Firefly a call, rather than returning to the headshop as I figured they couldn't do anything on an opened item, and explained the situation. They put me through to VapeWorld to process my warranty for the battery. Additionally I decided to mention to the Firefly rep how my device came scratched right out of the box (on the top cover) and he had VapeWorld send me out a replacement cover as well! I couldn't be happier with the service . It also came with a slight scratch/burn looking defect INSIDE the mouthpiece, and this of course isn't replaceable so I'd have to send the whole device in for it. Right now I'm not too concerned about that though, I'd rather just wait for the replacement battery to arrive so I could actually use the Firefly before sending it all in.
Now just the hardest part... the waiting game! The battery is supposed to arrive next Tuesday, so I'll report back then with results to find out if it was just the battery all along - hopefully not my device.
Happy new years to all!