I've just had a delightful resolution to a service issue.
It's complicated, and I don't want to go into too many exact details, but I will say a couple of things.
Tafee c/s has been top shelf (for me). The downside has been that, owning 2 of them (for 2 of us) I've had to make 3 returns, paying about $30 US to send in each time, and this last time I had to pay freight back, along with a service charge.
On this last one, suffice it to say they could have denied me service at all, for multiple good reasons, but instead sent a replacement device, with some additional goodies. For a very, very reasonable fee.
On balance, I think I've learned that yes, the Bowle is still my favorite device, hands down, But I have to assume it's going to cost a little along the way to keep the ride going.
And on balance, wife and I both feel it is worth the price of admission.
I wish Tafee all the best going forward. Can't wait to see the next innovative vape they roll out.