good customer service story here..
my black friday iroko hydro brick decided to start splitting right down the middle
connecting any water pooling around the o-ring under hydrotube directly to the bowl
..i put it down to natural causes..
my guess - it was 'de-stabilized' by the different atmospheric conditions
in a different part of the globe
sent photos to sticky brick labs and they sent replacement out same day
(..thanks man to
@Slow Draw McGraw)
also they let me negotiate a swap to a cherry junior
so i keep the split hydro and only pay for the glass for the junior
(as glass on hydro was not being replaced)
added butter for wood
..came to $50 total inc shipping to UK
and when it arrived found i got 2 intake glass
so now through an act of God/Nature
i got two bricks for nearly the price of one
and i am getting very baked comparing them
..tho have to keep a cloth handy to keep o-ring very dry on split hydro
the first place a drop of water goes is - straight down the channel to the bowl
havent figured out how i can close/fill crack watertight yet
who knew.. such a simple combination of
- a wooden pipe - a long glass tube - and a lighter
is all you really need