You should really email customer service or call them and bring this issue up.wilf789 said:jr wolf said:Shipwreck said:How long do these custom orders take?
I ordered it Wednesday night and it's still processing.
Hopefully not the full six business days.
I ordered a wave rider on the 10th of Feb & I don't think it's done yet. It's now the 21st. I called and spoke with 7th Floor today. I was told that these custom orders may take up to 3 weeks....so I'm not holding my breath..
the last 11 days have been such a drag...I feel like Cartman waiting for the Wii...
I ordered a custom glass mouthpiece and a temperature knob back in December and I'm still waiting...
Was 'supposed' to have been finished about a month ago now.
Edit:
HOLY CRAP!
I just called 7th Floor after 6 days of still saying processing on the website (I have a thing about calling people that I dislike for some reason, I get really anxious and it makes me nervous for some reason so I choose not to call people)
I talked to a very nice lady and I told her:
"Hi, I ordered a silver surfer 6 days ago and on your website it still says that it's processing, is there anyway to see how far along the vaporizer is?"
She replied "Sure, just let me get your order number and I'll check for you"
She came back on the phone after I gave the numbers to her.
"It says it shipped on FRIDAY and is going to be at your house by tomorrow. The order update on the website is glitched and it doesn't change"
Scheduled Delivery:Wednesday, 02/23/2011, By End of Day HOLY SHIT I CAN'T WAIT NOW!!!
Definitely getting pics, vids, and everything that I can up due to the shortage of Silver Surfer pics and vids on the internet.