With the potential shipping costs already in mind when I first emailed, I asked them if they could send just the part I needed. They didn't answer that question unfortunately.. I will ask again now..
Well...after taking my ssv to 2 electrical shops this morning and being told that they couldn't help, as the potentiometer (dial) looks to be specially made for the ssv, I thought sod it, and took it apart again. This time carefully opening up the potentiometer as well, and after a bit of head scratching, poking, prodding, etc...I found the little bit of metal that was meant to be acting as a stopper, wasn't stopping anything. So I bent it up a little, and hey presto...it works! With working temp control too! Well Happy!!
Now I just have to wait for my new HC to arrive, then let the good times roll!
I am happy for you.Well...
So I bent it up a little, and .....
Soooooooo tempted to make the SSV my next vaporizer purchase!! I took a look at their site and they have a list of authorized distributors - but only in the US and Israel. Anyone know if there are any authorized dealers in the UK? I have sent them an e-mail to ask, but have only so far received an automated response stating how busy they are and that they'll get back to me soon. TIA
That's why I asked whether there are any UK based authorised retailers - just in case I am unfortunate enough to need that warrantee.Silver Surfer® Vaporizers purchased from Ebay that are not sold under the 7thFloorSales account are not covered by warranty in any way, shape or form. Also, vaporizers purchased from the following are NOT covered by our warranty. We strongly advise against purchasing the Silver Surfer® vaporizer from these sellers:
- -amazon.com
- -overstock.com
- -cheapvape.com
- -dabuddhavaporizer.net (despite the name, this is NOT a 7th Floor, LLC site)
I've seen the blems on ebay before, from 7th floor I think.
@technique - sounds like you had one mighty fun mission there ....... Do you know whether everyonedoesit.com is covered by 7th Floor's warrantee?
I have purchased and installed two different replacement covers and neither of the seem to provide the heat that the original did.
Hmm, yeh they look pretty similar. I'd check that the heating element hasn't slipped down as that may have been bumped in the replacement process. How does the HE look when you turn it on? Does it still light up to a bright orange like it used to?
The aroma top will not be fit on your ssv if you have the oil heater cover installed. At least with mine it didn't.
I'd check that the heating element hasn't slipped down as that may have been bumped in the replacement process.
HE looks alright, the very very tip (top 2-3mm) doesn't glow much but besides that its still seems pretty strong.
This seems to be the only difference between your unit and mine. Could it be that excess air is being sucked in from underneath the heater cover? The only thing that doesn't look uniform about your HCs are the bases...I pull up the heating cover by about a centimeter when installing
That was my next suggestion,
Also make sure you are shoving the HC all the way down, as close to touch the heating element on the inside.
My theory is that the size of the intake hole and its location can really impact performance. Does the hole sit even with or below the orange glow on your element?
That is normal. Maybe try it w/o pushing the element down. IMO, the more element inside the HC, the more heat the glass can retain.
This seems to be the only difference between your unit and mine. Could it be that excess air is being sucked in from underneath the heater cover? The only thing that doesn't look uniform about your HCs are the bases...
Otherwise I'm outta ideas