POTV Lobo

[TigoleBitties]

That probably don't happen all that often! LoL

Is there any reason/s why the Molicel P28A seems to be favored over the Samsung 35E?

If I remember right, some folks on the reddit forum were saying the Molicel would get you to your set temperature a few seconds quicker than the Samsung would but may not last quite as long before needig to be recharged. (Or I have that backwards.)

So the two numbers to look at are the continuous discharge rating in Amps (higher is better) and the capacity (higher is better) in mAh.

For the P28A, continuous discharge is 35A so this explains why you can get to temperature faster with a higher number here. The capacity is what makes your battery last longer and I think it's 2800mAh for the P28A which is pretty standard. Check out the specs on the Samsung and you'll know if they're comparable.

Some vapes require a high continuous discharge rating (like the TM2) but not sure the Lobo is that demanding. However, better quality batteries may give you some advantages like getting to temp faster or lasting longer.

For example, maybe the Lobo only needs a battery that can do 20A continuous discharge so the 35A of the Molicel is fine but maybe more than you need. A battery with a higher capacity, say 3400mAh that still meets the required 20A continuous discharge, may give you an extra bowl or 2 per charge if that's more important to you.

 

[Cdwhit]

I’ve used some

So the two numbers to look at are the continuous discharge rating in Amps (higher is better) and the capacity (higher is better) in …

The Lobo is pretty forgiving. I had some old 18650s from my old nicotine mods that I used until my news ones came in. Only problem was a very short life before recharge. I’m using newer, better ones now.

 

[dude_de]

The Lobo is pretty forgiving. I had some old 18650s

The thing here is that it's not the Lobo being forgiving. You're kucky that the Lobo is not trying to draw too much power.

You might be getting a nasty surprise if you tried this with a TM2, for example. If your battery only supports 6 or 8 amps and the device wants 17 amps, there is potential for an oopsy.

 

[Cmdr. Redeye]

Hm, love my Lobo. I see others had the same problem with the Gordito bubbler; if you don't eliminate this little bubble up top when filling... It can dump water into the oven. And the video does indicate Jerry fills from bottom. You can, but better turn it or whatever to eliminate that air bubble or you only think you have it vacuum trapped.

Luckily, mine shook off the oven dampening. Still works fine, but after the flood I got it hot and kept it that way for a while.... Still use Gordito but with caution.

Batteries: have some 10A ones and they are working... Wondering what Lobo's Amp draw is. My others are 15 Amp and I know that's safe...

CR

 

[Shit Snacks]

My roommate just got one of these to replace the old fierce I gave him, seems really nice! I was surprised how small it is, it's like the size of the edge, but with full bowl size etc and the replaceable battery is great! It is simple and the instructions, well done, got it so he could use the fierce glass stems, which fit a bit loose, but that's actually really nice so you can pull and clear your hits, makes the Lobo feel just like a lighter on a bowl for smoking, keeping it pristine upside down instead of loading the metal chamber or messing with capsules...

I set him up with another hook, telling him to buy the $15 hook from POTV with his gift card now as well

Okay so he ordered that hook from POTV with the gift card, had to pay an extra $6, however they sent the complete wrong item... Some blue bubbler mouthpiece with One connection adapter, so it's absolutely useless... He tried emailing, but they did not reply, is there any customer service rep for POTV here?? I want to get in touch with them, to ship what he actually ordered... (and get a label to send mistake back?)

 

[deadsouthernblake]

Okay so he ordered that hook from POTV with the gift card, had to pay an extra $6, however they sent the complete wrong item... Some blue bubbler mouthpiece with One connection adapter, so it's absolutely useless... He tried emailing, but they did not reply, is there any customer service rep for POTV here?? I want to get in touch with them, to ship what he actually ordered... (and get a label to send mistake back?)

Okay so he ordered that hook from POTV with the gift card, had to pay an extra $6, however they sent the complete wrong item... Some blue bubbler mouthpiece with One connection adapter, so it's absolutely useless... He tried emailing, but they did not reply, is there any customer service rep for POTV here?? I want to get in touch with them, to ship what he actually ordered... (and get a label to send mistake back?)

Not sure how long he's been waiting to hear back but maybe they just haven't gotten to his email yet. I just recently had to file a warranty claim for my Lobo and after submitting the request it took them a couple of days before they emailed me back and got the ball rolling. I was starting to wonder if I was gonna hear back or not but then I finally got a reply.

Has anyone else had an issue with their power and temperature setting buttons cracking and splitting? A couple of weeks ago I noticed the plastic material had started to crack and split and in just a couple of days the power button had completely come detached from the rest of the device. Thankfully it was still under warranty and POV sent me a new one!

 

[Flotsam]

Has anyone else had an issue with their power and temperature setting buttons cracking and splitting? A couple of weeks ago I noticed the plastic material had started to crack and split and in just a couple of days the power button had completely come detached from the rest of the device. Thankfully it was still under warranty and POV sent me a new one!

I've seen some other posts with people. Maybe materials on that not up to par?
Anyway what was the turn around in days from the time you made the warranty claim till the new Lobo arrived? I assume you had to return your existing unit as well.

 

[Shit Snacks]

Not sure how long he's been waiting to hear back but maybe they just haven't gotten to his email yet.

Oh it was like over a month ago lol

 

[Flotsam]

Yes i was just wondering what the customer service experience was like. I am pretty close to pulling the trigger on getting one.

This seems to really meet the feature set i want; removable dosing capsules, Hybrid heating, Removable battery.

I have been eyeing the Nectar Hex as well as a Lobo substitute, but my concern is that it being from UK may be hard to source parts (ie. atomizer) Lobo probably better way to go

 

[deadsouthernblake]

Oh it was like over a month ago lol

Oh, well yea that's entirely too damn long to be waiting on a reply.

I've seen some other posts with people. Maybe materials on that not up to par?
Anyway what was the turn around in days from the time you made the warranty claim till the new Lobo arrived? I assume you had to return your existing unit as well.

After submitting the warranty request it took probably three days before I got a reply on it, but once I started talking with someone it didn't take but a few days before I had my replacement. Luckily I didn't have to send the old one back...I had to make a quick video showing the issue I was describing, a picture of the device's serial number and a picture showing that I'd drawn a big X across the front of the device that was clearly visible. A few hours after emailing them all they asked for I got an email with a shipping conformation and tracking number, it got here in about three days. This is the first time I'd have any dealings with POV costumer service but concerning this situation I got no complaints.

From my personal experiences and what a couple of friends have said it's kinda rare when a company wants you to send a heavily used device back. Sometimes the top tier companies may want the device back but that's usually when the costumer's only had it a couple of days or possibly if they don't think there is really anything wrong with the device or someone describing/showing some new malfunction they haven't seen before.

 

[Flotsam]

Oh, well yea that's entirely too damn long to be waiting on a reply.

After submitting the warranty request it took probably three days before I got a reply on it, but once I started talking with someone it didn't take but a few days before I had my replacement. Luckily I didn't have to send the old one back...I had to make a quick video showing the issue I was describing, a picture of the device's serial number and a picture showing that I'd drawn a big X across the front of the device that was clearly visible. A few hours after emailing them all they asked for I got an email with a shipping conformation and tracking number, it got here in about three days. This is the first time I'd have any dealings with POV costumer service but concerning this situation I got no complaints.

From my personal experiences and what a couple of friends have said it's kinda rare when a company wants you to send a heavily used device back. Sometimes the top tier companies may want the device back but that's usually when the costumer's only had it a couple of days or possibly if they don't think there is really anything wrong with the device or someone describing/showing some new malfunction they haven't seen before.

thx i was just curious how customer support turnaround was.

I had a chamber warrantied out by Puffco for my Pivot and that was ok too

 

[Cdwhit]

I’ve personally never had any issue with customer support from POTV. Their predicted delivery date is usually 1-4 days optimistic, but that could be local USPS. They do have a POTV group on Reddit that they check on fairly often and they’ll usually get back to you quick.

 

[SpasticStoner]

thx i was just curious how customer support turnaround was.

I had a chamber warrantied out by Puffco for my Pivot and that was ok too

POTV customer service is good & thorough, talking from personal experience. I had my lobo problem (the silicone cover in the buttons got peeled away) and I sent some feedback. immediately got an offer to get a new lobo for the shipment cost.

it went great until the package got seized in customs. It's quite common, from what I've read (I'm from Israel, but I've seen posts from other places), and they need to send it more discreetly or add a few documents regarding the medical use and no use of tobacco. I got a refund (again, truly great service! they were always ready to help with anything I needed), and I lost hope of ever getting my other lobo or get any spare parts :'(

maybe one day I'll try again for the lobo 2.

I love this device!
the bubbler is a game changer!
the device charges pretty quick.

However, i too have the battery indicator issue. what can i do about it? is there some kind of software fix via PC ?

if it's the issue of not having the device charging, try those 2 solutions:

1) take out the battery and warm it between your hands, even blow warm air. put the battery back in and close the battery door, and try to charge again.

2) while charging, you quickly press the power button 6 or so times it runs a screen diagnostic.

number one works for me like a charm, a bothersome charm, but a charm nonetheless.

Not sure how long he's been waiting to hear back but maybe they just haven't gotten to his email yet. I just recently had to file a warranty claim for my Lobo and after submitting the request it took them a couple of days before they emailed me back and got the ball rolling. I was starting to wonder if I was gonna hear back or not but then I finally got a reply.

Has anyone else had an issue with their power and temperature setting buttons cracking and splitting? A couple of weeks ago I noticed the plastic material had started to crack and split and in just a couple of days the power button had completely come detached from the rest of the device. Thankfully it was still under warranty and POV sent me a new one!

yup. had the same issue, exactly as you described it, but with the power button. The device still works, so I still use it, but it's a bit of turn off \= I never liked that choice for the buttons since it didn't look (and eventually felt) as sturdy as other similar designs. Let's hope that it'll be changed in the next device.

 

[Shit Snacks]

Okay so he ordered that hook from POTV with the gift card, had to pay an extra $6, however they sent the complete wrong item... Some blue bubbler mouthpiece with One connection adapter, so it's absolutely useless... He tried emailing, but they did not reply, is there any customer service rep for POTV here?? I want to get in touch with them, to ship what he actually ordered... (and get a label to send mistake back?)

I reached out myself directly and heard back, they will send the hook, if they don't want this adapter and other tube back I will give it away to someone here! Well someone with Pax... I know we both should have reached out and followed up about the error sooner, but I'm still not really sure how an error like this even happens? Not a big deal though

 

[deadsouthernblake]

Since I've gotten my replacement Lobo last week a few times I've noticed that the device felt a good bit hotter than it normally would for the heat setting I was using at the time. But it only feels that way for like a minute if even that long and then it's back to feeling like you'd expect it to for whatever temp setting I'm currently using. I haven't noticed anything else unusual going on and I checked out the two batteries I use (both are the Samsung batteries that come with the Lobo) and dont see any damaged/scuffed up places.

Sometime back didn't the Lobo get a couple of slight upgrades compared to the first couple of runs? I got one just a couple months after they were released. Just wondering what/if any of those little upgrades were.