Hi Everyone,
Thank you so much for all the kind posts, we read each one and really appreciate the time taken.
Since the bowl on the Air seems tighter it is counter-intuitive that it would fit the Air and not the solo?
We are making two sizes, a slightly smaller diameter for the Air to avoid stretching the seals.
Disgusting and deplorable business practices offered at PlanetVape. DO NOT BUY FROM HERE!!!! they will tell you anything. and are not licensed distributors. ask Herbalizer. scum bags at this place. BE CAREFUL!!!
Hi SkrACHIN,
As explained to you in several support ticket responses, Herbalizer has changed their
distribution of parts and accessories for the Herbalizer and no Canadian distributor can get parts right now. We are authorized distributors for all the products we sell including Herbalizers. Ask Herbalizer or better yet go to their order page at
http://www.herbalizer.com/collections/all
Let us save you some time, see screen capture taken today where it says "If you live in Canada ask your local shop or go to planetvape.ca":
Why would they post that if we were not authorized? Sorry you are upset about not being able to get pre made Herbalizer bags at this time, but taking your anger out on us when the manufacture won't supply parts makes no sense.
I have had great service from PV as well, no complaints from me. I have a question for you all, where can i find of this product (Solo bubbler mouthpiece) in the USA or Canada?
We have these with our Vortex bowl, production is a little behind schedule but will be available soon for the Solo and Air.
Wishes to all our U.S.A. neighbours for an enjoyable Memorial Day long weekend.
PV