PlanetVape.ca - Canada's Destination for the Best Vapes on the Planet
- Thread starter PlanetHaze
- Start date
Dave_Au
New Member
Hi @PlanetVape new customer in Adelaide,Australia ready to order "Orb Slim" but emailed questions( see ticket ID 4151 ) 5 days ago and only automated reply. Heard your rep is excellent hence why want order from you. Also do you have a current discount code as "Orb Slim" is in cart awaiting your reply. Many Thanks, Dave
Modnote: Back to back posts merged
All good @PlanetVape just emailed and were very helpful.
Modnote: Back to back posts merged
All good @PlanetVape just emailed and were very helpful.
Last edited by a moderator:
sickmanfraud
Well-Known Member
PV,
I live outside the USA but I have a friend who will be in the states next week.
My problem is I want to order a PVHES bent stem (as part of a $100 purchase )and only shorty is listed in stock.
Can you be of assistance?
I live outside the USA but I have a friend who will be in the states next week.
My problem is I want to order a PVHES bent stem (as part of a $100 purchase )and only shorty is listed in stock.
Can you be of assistance?
just_the_flu
they say im crazy but i have a good time
... @PlanetVape i just wanted to tank you AGAIN for the wonderful service!
i would also like to give you a special thanks for my latest gift!
... i was honoured to receive a black classic Jyarz
Thank you again and Stay Awesome
i would also like to give you a special thanks for my latest gift!
... i was honoured to receive a black classic Jyarz
Thank you again and Stay Awesome
ragnorokk
DERP
@PlanetVape Any idea when your payment processing issue will be resolved? Like, within the week, month, year? I'm in the US, and not much for the whole bitcoin thing.
sickmanfraud
Well-Known Member
Well, PV I know you are having problems, but would it have been so hard to respond to my last message?
A month with no answer does not bode well.
A month with no answer does not bode well.
Detonator
Well-Known Member
Don’t attack products or companies. You can post your opinion, and you can criticize, but posts written to offend are not allowed. Warning point issued.
Fuck your so called PVHE Stem for the Solo --- I want my money back!!! The are not the same as they used to be...
How can you make something that has better air flow then change it so it has less airflow then tell me you think it's fine in email and never answer back? I am a loyal customer who has sent others to you to because of this one good item you have... Now you change it? why it sucks now!!! Again I want my money back
Now the holes are too fucking small! You won't reply to my email so I'm telling you here .
I bought a new PVHE stem and the holes are way too small... Not the same as the first one I got years ago.. I am not happy
You can barely get a hit through it..
The one in the middle is the new one with the tiny holes.. The left is my first PVHE On the right is a stock curved stem... Even the holes in the stock stem are bigger than the new PVHE ....
This is bullshit... I don't want to send it back to PV Canada , they should just send me a good one.. the way it's supposed to be..
[/QUOTE]
How can you make something that has better air flow then change it so it has less airflow then tell me you think it's fine in email and never answer back? I am a loyal customer who has sent others to you to because of this one good item you have... Now you change it? why it sucks now!!! Again I want my money back
Now the holes are too fucking small! You won't reply to my email so I'm telling you here .
I bought a new PVHE stem and the holes are way too small... Not the same as the first one I got years ago.. I am not happy
You can barely get a hit through it..
The one in the middle is the new one with the tiny holes.. The left is my first PVHE On the right is a stock curved stem... Even the holes in the stock stem are bigger than the new PVHE ....
This is bullshit... I don't want to send it back to PV Canada , they should just send me a good one.. the way it's supposed to be..
BurtBigMacklin
Member
What's that about?!?
Hey Detonator,
Geez nice greeting there. Please clean your stems at least before posting pics, those are pretty raunchy looking lol. Guess you didn't read our reply to you in the service ticket you opened, so we will post it here for you. Those PVHES stems with the glass plate in them are modified Arizer stems. We get those stems directly from Arizer and then modify them into PVHES stems so we have no control over the hole sizes. Our Turbo and Vortex PVHES stems are made exclusively by us 100% so on those models we have full control and they don't have the glass plate.
Arizer changed the Solo stems about a year ago to the smaller lazer cut hole size instead of the larger hand poked holes. We did question the change and Arizer said that they flow test all stems and that the new stems with smaller holes are within their flow parameters. Very sorry but all stems manufactured within the last year and going forward are all the new smaller sized holes as provided by Arizer. You might still be able to find some Solo stems with the larger holes from retailers with really old stock. Either way and which ever hole size, PVHES stems still flow better over stock stems.
In our response to you dated Tue, Apr 19 at 11:38 AM we offered "Have you tried any of our higher flow stems like a Turbo or a Vortex? These don't have the usual glass plate in them so are not affected by any small holes. We would be willing to ship you one of these in exchange for your current one if you like. Let us know." Of course we never heard back from you, then 5 weeks later you post here. Not sure what else we could do to please you?
Hi BurtBigMacklin,
lol, you might have noticed we like to have fun and like to think we have a good sense of humor. Love him or hate him we will take any excuse for a few hours off. So when National Justin Beiber day rolls around you have to seize the opportunity. If it's on the internet, then it must be true right? http://whatnationaldayisit.com/day/Justin-Bieber/
Going to be having more summer promos and giveaways, watch our retailer thread here to be first to find out. We sweetened our popular FC Arizer Air promo: Only 189.95 Canadian Dollars = today 145.00 US gets you an Arizer Air + Extra Genuine Arizer Air Battery + Free Top rated Volcano Vaporizer Grinder + Free Upgraded Shipping in Canada and US with Tracking + while supplies last, mention your FC name in the comments to seller box during checkout for a Free PVHES Vortex Stem or GonG for the Arizer Air (random models depending on stock) for a limited time. That's an unbelievable 73.38 of free stuff!
Stay tuned for more...
Peace and Love,
PV
Geez nice greeting there. Please clean your stems at least before posting pics, those are pretty raunchy looking lol. Guess you didn't read our reply to you in the service ticket you opened, so we will post it here for you. Those PVHES stems with the glass plate in them are modified Arizer stems. We get those stems directly from Arizer and then modify them into PVHES stems so we have no control over the hole sizes. Our Turbo and Vortex PVHES stems are made exclusively by us 100% so on those models we have full control and they don't have the glass plate.
Arizer changed the Solo stems about a year ago to the smaller lazer cut hole size instead of the larger hand poked holes. We did question the change and Arizer said that they flow test all stems and that the new stems with smaller holes are within their flow parameters. Very sorry but all stems manufactured within the last year and going forward are all the new smaller sized holes as provided by Arizer. You might still be able to find some Solo stems with the larger holes from retailers with really old stock. Either way and which ever hole size, PVHES stems still flow better over stock stems.
In our response to you dated Tue, Apr 19 at 11:38 AM we offered "Have you tried any of our higher flow stems like a Turbo or a Vortex? These don't have the usual glass plate in them so are not affected by any small holes. We would be willing to ship you one of these in exchange for your current one if you like. Let us know." Of course we never heard back from you, then 5 weeks later you post here. Not sure what else we could do to please you?
Hi BurtBigMacklin,
lol, you might have noticed we like to have fun and like to think we have a good sense of humor. Love him or hate him we will take any excuse for a few hours off. So when National Justin Beiber day rolls around you have to seize the opportunity. If it's on the internet, then it must be true right? http://whatnationaldayisit.com/day/Justin-Bieber/
Going to be having more summer promos and giveaways, watch our retailer thread here to be first to find out. We sweetened our popular FC Arizer Air promo: Only 189.95 Canadian Dollars = today 145.00 US gets you an Arizer Air + Extra Genuine Arizer Air Battery + Free Top rated Volcano Vaporizer Grinder + Free Upgraded Shipping in Canada and US with Tracking + while supplies last, mention your FC name in the comments to seller box during checkout for a Free PVHES Vortex Stem or GonG for the Arizer Air (random models depending on stock) for a limited time. That's an unbelievable 73.38 of free stuff!
Stay tuned for more...
Peace and Love,
PV
DarkSm0ke
Well-Known Member
Anyone know typically how long it takes for shipping from @PlanetVape to Los Angeles, CA. for a vape?
Hey DarkSm0ke,
That question is perfect timing!!!
We just introduced direct US shipping from our US address with USPS. No more customs delays, starting at just 7.97 Canadian or about 6.40 US with currency exchange you get flat rate Fast 2 - 4 business day delivery with tracking and insurance anywhere in the US. Most orders over 130 ship free to the US. So to answer your question if you need it even faster, just mention your an FC member in the order notes and we will make sure it goes Priority ...... about only 3 business days to Cali with Love from Canada.
PV
That question is perfect timing!!!
We just introduced direct US shipping from our US address with USPS. No more customs delays, starting at just 7.97 Canadian or about 6.40 US with currency exchange you get flat rate Fast 2 - 4 business day delivery with tracking and insurance anywhere in the US. Most orders over 130 ship free to the US. So to answer your question if you need it even faster, just mention your an FC member in the order notes and we will make sure it goes Priority ...... about only 3 business days to Cali with Love from Canada.
PV
AhBeVapin
Mindful Member Wellness User
Hey now,
Just dropping a line to give high five to @PlanetVape for yet again meeting & exceeding expectations. Sometime in the summer, I noticed they had the Milaana on their site. I was familiar with @RastaBuddhaTao products as I had followed the Zion thread here on FC for a while but long interest. Back in stock Friday last, I ordered the standard package before lunch. My Milaana was delivered the following Monday to my office. The Milaana, extra gifts and @PlanetVape are awesome. They really do take care of FC members
abV out
Just dropping a line to give high five to @PlanetVape for yet again meeting & exceeding expectations. Sometime in the summer, I noticed they had the Milaana on their site. I was familiar with @RastaBuddhaTao products as I had followed the Zion thread here on FC for a while but long interest. Back in stock Friday last, I ordered the standard package before lunch. My Milaana was delivered the following Monday to my office. The Milaana, extra gifts and @PlanetVape are awesome. They really do take care of FC members
abV out
ataxian
PALE BLUE DOT
Will planet vapes make unbreakables?
CIVILIZED = UNBREAKABLES
Breakables (glass) = UNCIVILIZED
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ataxian
PALE BLUE DOT
No one listens?
Unbreakables will not be made for another 200 - 300 years.
One day companies will try to be CIVILIZED?
duckTape
Well-Known Member
Received my beautiful Milaana today!! 
I must say I'm really impressed, it took only 7 days from Canada to Norway
That's insane, I've ordered stuff from Sweden (neighbor country) and it has taken longer.
And thanks for the potato chips, that was so nice of you You also did a sweet job on filling out the papers detailed so that it went through customs without any delays 
You have a returning customer my friend
I must say I'm really impressed, it took only 7 days from Canada to Norway
That's insane, I've ordered stuff from Sweden (neighbor country) and it has taken longer.
And thanks for the potato chips, that was so nice of you
You also did a sweet job on filling out the papers detailed so that it went through customs without any delays You have a returning customer my friend
TboneToker
Well-Known Member
When will the Mighty be in stock? and what will the prices be? I've bought lots from you guys and always do when I can, but my father is gifting me a mighty and he'll go somewhere else if you guys don't restock!!
You guys have the best prices! We like supporting you! Please re-stock
You guys have the best prices! We like supporting you! Please re-stock