CarolKing
Singer of songs and a vapor connoisseur
Thank you Sativape, From my tone you probably can tell how frustrated I am. I have other vapes that I mostly rely on. I feel some of us have not been treated fair. It's not even the money at this point. In the beginning I was so in love with this unit my FC name was Pinnacle Pro.
I'm happy the folks that have great experiences with the Pnp. I was really excited when I bought mine, it blew me away. I had to send my first one back due to the blue cascading lights, after the first few days. No big deal that happens. I didn't want to be without one so I ordered another Pnp with 2 day shipping. I got the other unit back so then I had two. I knew the units ran pretty hot. I could only use heat level 1 or 2.
I bought the water tool that's mated with the unit. I loved it! I could only go to level heat 3, while I would hear folks using higher temps. The WT was kinda wobbly, I break things anyway I have gone through 2. I did buy 2 more Pnp WTs, just in case. I have spent quite a bit, but that's beside the point.
A lot of resin does collect, so I made sure I kept the vape clean. When using alcohol making sure it was wiped off after with water on a q tip. Realizing the hot resin probably is not that great for the plastic, and with all the mouthpiece problems. I never had a mouthpiece problem with melting or chipping off plastic like some.
Then a month or so later while taking the top off my unit it broke off at the collar. Thinking this would be covered I emailed VB and they said it would be $50 to get fixed (I saw on this thread it's $60 or $65 now). I decided I wanted it fixed, so I paid for shipping sent the unit back it came back perfect. It only took 2 weeks. VaporBlunt was very good at answering emails back then in Oct. Nov.
I bought another unit for a friend, she was honest and said she didn't like it, so I kept it for myself. Sometime in Nov. Dec. I noticed a crack on one of my units. I looked at the other 2 units and noticed a crack on one of them 2 units with cracks. The one that was fixed still looked great and still does. It's the only one with no crack.
I tried getting a hold of VB I,couldnt get them to answer the emails. I tried calling the wholesale number and no one answered. I had questions about the cracks. I called EZVAPES because that's where I bought one of the units. They told me the cracks were suppose to be there. It was to help cool the unit, how about that for honesty, so I thought that must be true.
One day one of VB representative was on FC and said that some of the units were cracking on the mold seam. I don't know why he said anything about it, I can't remember. Maybe a member had a crack or maybe it was about the mouthpieces. Possibly he had read a previous post.
I had asked folks in the beginning when this first happened if anyone was experiencing this problem. Nobody had any problems. After a month or so FC members were noticing cracks.
The battery has gone down on my vapes and they last for maybe 3 sessions if I'm lucky. I thought I would get a new battery for the one with no cracks. I emailed VB with no response. I didn't mention anything about being unhappy. I just asked how I could go about getting a new battery. No negative talk at all. I've always been polite with my emails.
I have never mentioned that I am an FC member in any of my emails. I'm sorry if folks are irritated with me about this.
I needed to get this off my chest.
I'm happy the folks that have great experiences with the Pnp. I was really excited when I bought mine, it blew me away. I had to send my first one back due to the blue cascading lights, after the first few days. No big deal that happens. I didn't want to be without one so I ordered another Pnp with 2 day shipping. I got the other unit back so then I had two. I knew the units ran pretty hot. I could only use heat level 1 or 2.
I bought the water tool that's mated with the unit. I loved it! I could only go to level heat 3, while I would hear folks using higher temps. The WT was kinda wobbly, I break things anyway I have gone through 2. I did buy 2 more Pnp WTs, just in case. I have spent quite a bit, but that's beside the point.
A lot of resin does collect, so I made sure I kept the vape clean. When using alcohol making sure it was wiped off after with water on a q tip. Realizing the hot resin probably is not that great for the plastic, and with all the mouthpiece problems. I never had a mouthpiece problem with melting or chipping off plastic like some.
Then a month or so later while taking the top off my unit it broke off at the collar. Thinking this would be covered I emailed VB and they said it would be $50 to get fixed (I saw on this thread it's $60 or $65 now). I decided I wanted it fixed, so I paid for shipping sent the unit back it came back perfect. It only took 2 weeks. VaporBlunt was very good at answering emails back then in Oct. Nov.
I bought another unit for a friend, she was honest and said she didn't like it, so I kept it for myself. Sometime in Nov. Dec. I noticed a crack on one of my units. I looked at the other 2 units and noticed a crack on one of them 2 units with cracks. The one that was fixed still looked great and still does. It's the only one with no crack.
I tried getting a hold of VB I,couldnt get them to answer the emails. I tried calling the wholesale number and no one answered. I had questions about the cracks. I called EZVAPES because that's where I bought one of the units. They told me the cracks were suppose to be there. It was to help cool the unit, how about that for honesty, so I thought that must be true.
One day one of VB representative was on FC and said that some of the units were cracking on the mold seam. I don't know why he said anything about it, I can't remember. Maybe a member had a crack or maybe it was about the mouthpieces. Possibly he had read a previous post.
I had asked folks in the beginning when this first happened if anyone was experiencing this problem. Nobody had any problems. After a month or so FC members were noticing cracks.
The battery has gone down on my vapes and they last for maybe 3 sessions if I'm lucky. I thought I would get a new battery for the one with no cracks. I emailed VB with no response. I didn't mention anything about being unhappy. I just asked how I could go about getting a new battery. No negative talk at all. I've always been polite with my emails.
I have never mentioned that I am an FC member in any of my emails. I'm sorry if folks are irritated with me about this.
I needed to get this off my chest.
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. And thats exactly the reason i pose you this question: I have had my pinnacle for around about a month or so. I am a light user (Maybe one or twice a week) and everything is still very clean inside my pinnacle. However, the problems arrise with the battery (I think?). Every time I turn the little lady on, she will blink for a few seconds and then have scrolling red lights from bottom to top. I then usually get her to fire up the second time round but some days it just will stay like that until I plug her in and use her from the wall. This defeats the purpose of it being portable in my eyes. I purchased through theyoyokid1 and couldn't be happier with their service. Answered many questions very quickly. The product itself is just amazing. Reading nearly all the pages on this forum before buying, I was not dissapointed to say the least! 
Well put together! 
