Discontinued Pinnacle Pro

VAPEHUNTER

Well-Known Member
hey there im new to this wonderfull forum :) i recent;y got myself my first vape which is a pinnacle pro. Ive been enjoying it lots. One issue i think my vape might have i it takes way too long to heat up. i havent timed it which i will do and post here tonight but it seems to take bout 4 mins to get to level 3 and it cant even get to level 4 before the 8min auto time shuts it down. It seems to even take atleast a couple mins to reach level 1-2 is this normal? what should i do guys? -thanks
That does not sound right. It does take a little while to heat up, maybe a couple minutes to heat up to Levels 1 and 2, that's ok. But to time out before reaching level 4:uhoh:, sounds like something is wrong with your PnP.
You might want to look into a warranty return, did you happen to buy it through YoYoKid1 or Vapor blunt?
 
VAPEHUNTER,

Lahey

Cruisin'
hey there im new to this wonderfull forum :) i recent;y got myself my first vape which is a pinnacle pro. Ive been enjoying it lots. One issue i think my vape might have i it takes way too long to heat up. i havent timed it which i will do and post here tonight but it seems to take bout 4 mins to get to level 3 and it cant even get to level 4 before the 8min auto time shuts it down. It seems to even take atleast a couple mins to reach level 1-2 is this normal? what should i do guys? -thanks


That sounds like it is taking longer than it is supposed to. You should time it next time and post your results so we can give you a more concrete comparison.
 
Lahey,

SiDankies

Well-Known Member
Ive been getting frustrated with the inablity to reach level 3 quickly too. Unless its fully charged this thing is taking more than 3 minutes to get to level 3
 
SiDankies,

CarolKing

Singer of songs and a vapor connoisseur
Gwal101, Sounds like you will need to contact the company you bought the unit from, hopefully you have the box some companies require that. They will give you a return merchandise number so you can pack it up for shipping. Just give it a good cleaning first. If it doesn't reach your desired temp before it turns off, something is wrong.

Good luck with your Pnp.
 
CarolKing,

Longen

Well-Known Member
Hey guys and gals, got my pnp with water tool, absolutely love it, only thing is once i have finished a session the herb seems to come up the top of the bullet and stick to the screen and spill a bit, its fine i just empty it give it a blow and its clean, however ive tried a small screen at the top, but it resricts the airflow, im also finding with my water tool that its difficult to draw, with the water tool off the pro it pulls fine, and the vape with or without an empty bullet pulls fine, i fine grind my herb, dont pack it tight and then it seems to clog it and i cant pull through the water pipe hardly, anyone else had these issues ? Many thanks im going to get some small screens and try again tonight :-)
 
Longen,

Mr Mellish

Well-Known Member
Hey guys and gals, got my pnp with water tool, absolutely love it, only thing is once i have finished a session the herb seems to come up the top of the bullet and stick to the screen and spill a bit, its fine i just empty it give it a blow and its clean, however ive tried a small screen at the top, but it resricts the airflow, im also finding with my water tool that its difficult to draw, with the water tool off the pro it pulls fine, and the vape with or without an empty bullet pulls fine, i fine grind my herb, dont pack it tight and then it seems to clog it and i cant pull through the water pipe hardly, anyone else had these issues ? Many thanks im going to get some small screens and try again tonight :-)

I've been converted to using a bit of cotton to block the top. Works great, prevents spills, keeps things clean. The cotton does sometimes stick to the screen, but not badly.
 

Steele

In the face of evil IandI have no fear.
@TherealVaporblunt , @Engineering
Here is my inital review of the Pinnacle Pro DLX package with GonG that I received yesterday.

I'll say this first, we have come a very long way with portable vaporizers in the last few years. I'm extremely excited to see what happens in another few years.

First impressions upon opening the box, this thing is small, well packaged, and a treat to look at. The WT is rather impressive for the cost, and while I could recommend improvements like more slits in the perc, and having the slits not go so high, that would drive the difficulty to make and cost up. Its perfect for this setup.

The bullet holder does exactly what I wanted, and while there is a gap I dont feel a whole lot of smell is going to be given off from the not so perfect seal. Smell proof cases, rubber, whatever you do will not prevent Johnny laws canine from finding it if he wants to, so if u cant smell it, thats all u can ask. Smell proof cases don't protect you from the nose of a canine, I certainly wouldn't bet my freedom on it. I feel that fully packed bullets loaded into the holder may mix if the holder is vigorously shook, but nowhere near enough to justify a complaint on my end.

The unit feels sturdy, I have read the complaints about the plastic casing, seems extremely solid. The GonG adapter, while not giving a "snap" or click into place does fit well. It seems to me that the locking snaps we seek from this unit, would provide me with some reassurance, but in my experience those plastic snaps break. Think of a phone case, those designs are not meant to be taken apart over and over, and inevitably break. The GonG is tight enough to provide resistance from easily falling off, but also loose enough that a slightly dirty GonG will not be stuck and too difficult to remove. The only way I see to improve this casing and mouthpiece and/or GonG attachment would be to build the PnP with a metal case, and have the mouthpiece attach with a small buckle snap. But honestly, that's dreaming. I feel this was designed with a perfect balance of durability and affordability. Id pay more for a metal case, which would provide options for new mouthpiece attachments, but not everyone could. Small companies like this having molded metal cases complex enough to hold this shape would definitely drive up the price.

The PnP is extremely well thought out, the bullets are a great idea. The button is recessed enough that I know accidental presses will not happen. At the highest temp setting it is also not uncomfortable to touch anywhere on the exterior. Simplicity goes a long way, this unit is simple, but incredibly effective.

I want to touch on some of the complaints that almost steered me away from the PnP. First, the plastic PonG issue has been solved with this new GonG, hopefully issues of melted plastic have been eliminated. I will note that after using the PnP on the highest temp setting the plastic on the outside of the glass in the GonG didnt seem hot enough to possibly be damaged by the heat. The second issue, uncomfortably hot vapor, to that I say this, mainly to people like the vapor critic whose review in my opinion is inaccurate, its a heating element, hot enough to vaporize herbs, two inches from your face..... I don't know what people expect? Im not a fan of burning my mouth and throat but I don't see how people would think this thing is gonna be cool as a solo. The draw is incredibly easy, so take slow hits, and I can crank it up to 5 without issue. Im not an iron lung either, I just realize you have to give hot air time to cool before it reaches your mouth and throat. These comments almost lead me to buy a less stealthy solo, something I know I wouldve been dissatisfied with due to portability issues. Its hot, but its supposed to be. I only wish this were a problem back when we couldnt get portables hot enough to effectively use. Next, taste... now I imagine the PonG wasnt as clean tasting, but the GonG, I didnt do a burn off on my unit, I like to play guinea pig. The "plastic taste" wasn't as bad as advertised, similar, not worse, to the taste you get from using fresh tubing on an SSV or most whip style vapes. After an initial run at the highest temp setting, the taste went away. The taste of the vaporized product was everything I could ask from a portable unit, especially considering how evenly browned the entire bullet was. Just like any other vaporizer I've ever used, the lower the temp setting the less dense the clouds, the better the taste, and longer it lasted.... the inverse for higher temp settings... Its not rocket science. Your product will taste like popcorn eventually, yes... but I prefer that over the taste of the last half of a bowl being combusted. We are spoiled by our vapes, I'd rather taste popcorn than a cashed bowl 10 out of 10 times. I will say, and this may ruffle some feathers, the extraction is more efficient than my extreme tower and ssv, as any owner of either would agree that turning the whip, stirring, or dumping abv breaking it up even more and reloading are commonly used to get the most efficient extraction. This headache is eliminated with the PnP. I've had an impressively even toast every time so far.

The battery life review will have to wait, as my concerns are battery life and the ability to replace it, which ive seen done here already. It wouldve been a great modification to be able to swap out 18650s on the fly, and probably wouldnt increase size much. Remember though, you cannot use just any 18650, and an incompatible battery installed could damage the unit, maybe that thought went into the design of the PnP.

The water tool was amazing, I wont say how much you get out of a bullet as thats subjective. Hit volume, speed, and temp controls all affect how long a bullet lasts. If youre somebody that likes several small hits, its capable of this. If you like large clouds, you can cloud chase till your heart's content, just know you'll be replacing bullets more often.

I wasn't able to combust anything on the highest setting, great. And you can definitely get your product that burnt toast brown, and know youve spent the bullet entirely.

As for swapping out hot bullets, I laughed when vape life guy burned himself with the bullet, kinda like the friend who touches the glass whip end of your ssv, hey buddy... thats warm, ever grabbed a baking rack out of a hot oven? scrape your skin off that please, I dont wanna know how that vapes. I wasnt burned by the bullet, once I turned the unit off I took a phew long fast draws to cool the PnP, GonG and bullet, and dropped it right into my hand, I based the temp of the air I pulled on how hot the bullet was, and had no issues. Easy bullet swap. Simplicity equals love.

All in all, if this thing holds up, meaning the heater, battery, and electronics, this is the portable to buy. Its a very easy product to learn and use, and its so simple.

I only used the GonG, have not tried the mouthpiece yet and don't intend to. Also, these are initial impressions, I'm not a fanboy at all, if this thing sucked I'd say so. I just dont want others being turned off by poor reviews. This isn't a final review, but initially the PnP is everything I wanted and more. I couldn't be more satisfied. Now TRVB and Engineering get back here, don't let a few folks drive you away from interacting with your client base. You can't be perfect, customer service and interaction brought you into the realm of top vaporizers, continuing to do so will keep you there.

I'll update you guys as I use it, I plan to use the PnP exclusively for a while, so I'm sure there will be hiccups, but so far so great.
 
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Ratm22

Cloud Transcender
Well I just went to brush off the pong and found some missing chunks.
Jty5JGk.jpg

I can't seem to find where they went? Into abv jar? Vaporized?:hmm:

Looking at you vaporblunt.
 
Ratm22,
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Reactions: BarnBoy

Steele

In the face of evil IandI have no fear.
Well I just went to brush off the pong and found some missing chunks.
Jty5JGk.jpg

I can't seem to find where they went? Into abv jar? Vaporized?:hmm:

Looking at you vaporblunt.
Id guess abv jar or somewhere nearby when you pulled it apart. Vaporizing that amount of plastic is not likely at all. Youd most likely be burnt from the amount of heat that would require, and you wouldnt have missed the smell and taste.
 

RUDE BOY

Space is the Place
Well I just went to brush off the pong and found some missing chunks.
Jty5JGk.jpg

I can't seem to find where they went? Into abv jar? Vaporized?:hmm:

Looking at you vaporblunt.

After having these problems for over a year and a half starting with the original pinnacle nobody knows where the plastic goes and vaporblunts reaction has always seemed to be one of disbelief.

They ain't lookin' back at you ! or at least that's the way it seems.
 
RUDE BOY,

SiDankies

Well-Known Member
They need to start sending out units with the GPONG .. Screw the regular MP. If your still using a pong only remove and out it on when the unit is hot. This will help avoid breaks.
 

CarolKing

Singer of songs and a vapor connoisseur
It's a shame that what was potentially geared to be one of the best portable vaporizers on the market has turned out to be a huge disappointment for many of VB customers. I know some of you are happy and that's great, but many of us have been left with faulty units that the company wants us to pay to get fixed.

I just wish they would answer their emails. It's buyer beware when buying any type of vaporizer. An expensive lesson learned. Companies can choose what can be covered under their warranty.
Good Times
 

SiDankies

Well-Known Member
It's a shame that what was potentially geared to be one of the best portable vaporizers on the market has turned out to be a huge disappointment for many of VB customers. I know some of you are happy and that's great, but many of us have been left with faulty units that the company wants us to pay to get fixed.

I just wish they would answer their emails. It's buyer beware when buying any type of vaporizer. An expensive lesson learned. Companies can choose what can be covered under their warranty.
Good Times

This is still a top 3 portable .. just because there are a few people who have breaks doesnt take away from the unit. Every company has defective units. Idk what you people expect but i have never heard of a vape coming out and everyone getting a PERFECT unit. Yes VB should be fixing battery issues for free, but broken MPS and shells are the peoples fault.
 

CarolKing

Singer of songs and a vapor connoisseur
Usually the Company stands behind their product within the first year while it's under warranty. Not the case with this vaporizer unfortunately. IMO it's not one of the 3 top portable vapes.

I don't know how you can say it's the customers fault for cracked units. How do you know how we cared for our vaporizers? What makes you think that you took better care of your unit compared to somebody else? I never used mine over heat level 3. I always keep mine clean and always used cotton as an insulator.
SiDankies, you are just thankful you didn't get the faulty unit, since yours is fine then everything should be OK. It's not OK.

If I were TRVB I wouldn't come on here either.
 
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SiDankies

Well-Known Member
Usually the Company stands behind their product within the first year while it's under warranty. Not the case with this vaporizer unfortunately. IMO it's not one of the 3 top portable vapes.

I don't know how you can say it's the customers fault for cracked units. How do you know how we cared for our vaporizers? What makes you think that you took better care of your unit compared to somebody else? I never used mine over heat level 3. I always keep mine clean and always used cotton as an insulator.
SiDankies, you are just thankful you didn't get the faulty unit, since yours is fine then everything should be OK. It's not OK.

If I were TRVB I wouldn't come on here either.

Because cracked mouthpieces are a result of the MP getting resin all over it and sticking to the unit. Thus requiring some wiggling to remove it. This over time breaks the plastic. Maybe in some cases it isnt the customers fault, in yours im sure it was not. I agree that VB has not stuck behind this, but lets not act like just because a few people have been less fortunate then some, its a bad product. Its not, it performs great.
 

Sativape

Well-Known Member
Because cracked mouthpieces are a result of the MP getting resin all over it and sticking to the unit. Thus requiring some wiggling to remove it. This over time breaks the plastic. Maybe in some cases it isnt the customers fault, in yours im sure it was not. I agree that VB has not stuck behind this, but lets not act like just because a few people have been less fortunate then some, its a bad product. Its not, it performs great.

Straight up I thought the same thing because I keeps my PNP clean as can be.
On some real OCD shit.
And I have never had any problems with sticking Pongs, MP's and the PNP's "Top".

But when @BarnBoy got a crack in his PNP's "Top", that told me that there was something more to it.
 

CarolKing

Singer of songs and a vapor connoisseur
Several of us have cracks. I was the one reminding everyone to take their mouthpiece and pongs off while warm. I was also very careful with my units always using cotton and not using ISO or if I did I made sure I used water to wipe it off.

I'm not even getting my emails answered from VaporBlunt regarding battery replacement.
 
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Ratm22

Cloud Transcender
There is no way I can recommend vaporblunt to anyone. The company has blatantly shown very little regard or respect to its past customers.

They can rectify the situation promptly if they so choose, but for some reason we wait and hope that this is delicious non-toxic plastic.

I think the reason the pong finally shit the bucket, is that I ran it on 3 max heat sessions back to back. I did this because I kept forgetting to dump the bullet while hot. Should have set it back to 1 and then dumped.
I just like the purple 5 light color better(squeeze some tidbits out one last time).
 

Longen

Well-Known Member
As an update to my previous post, the unit is now hitting perfect with a new screen sitting on top of the bullet :-) alot cleaner and alot better vape now :-) im taking the gong off after each use and blowing away any debis and giving it a once over with the brush to keep it clean :-) loving this little beast now i got the screen, it really does get me there better than the solo did :-)
 
Longen,

Steele

In the face of evil IandI have no fear.
I think part of the concern exists because the fact that people continue to assume and make the accusation that they are inhaling vaporized plastic. Im not convinced anybody's pnp, faulty or not is capable of vaporizing plastic. When we see the piece of the pong melted to the pnp, bubbling and boiling the plastic to the point of vaporization we can be concerned, I dont remember seeing a single pong plastic chunk melted down and stuck to the pnp itself, something that would have to occur for this to even consider happening. But all these accusations put them in a moral and possibly legal bind, say the wrong thing to the wrong person and you're being sued. I don't know about them not responding to emails. Reading this entire thread definitely made my head spin with the amount of complaints and folks trying to take advantage of their presence here when they were active. Moderators continued to tell people to stop but it continued over and over again, not saying the complaints weren't justified. I'm just saying this thread is more or less a public relations nightmare ever since these issues arrived. You have to watch what you admit to publicly. Consider the people who were careful and have had a legitimate faulty unit, now imagine how many folks put in warranty claims and sent in faulty units that were their own fault, fc is a small portion of their client base.... I know I personally couldn't handle dealing with all of it. Even people they helped had their turn blasting them on here while waiting for them to catch up. Its a small company, and they were poorly prepared for these issues, doesn't change the pnp. Remember its usually the people who have issues that come to discuss this thing on forums, not everyone enjoys dorking out like some of us. I see folks having problems as the minority, and yes you guys need to be taken care of but its not always easily done.

That being said it would go a long way to clear their name to see them on here, he'll I'd volunteer to assist with CS and warranty claims on the east coast just to see their potential reached. If they need some help designing some of these fixes I could be of assistance as well, maybe just charge a prototype for the help ;) because this thing has potential to be the best on the market. I've been modelling and designing components on a significantly larger scale for over ten years, little stuff like this is fun. How many of us would've paid twenty bucks extra to have a gong supplied with the pnp? It works great, buy one if you like the potential of the pnp.

Product review update:
Back to back to back to back bullets last night at a birthday party, seven total, every one being finished on level five, no issues so far. I will say packing the bullets too much makes the abv not as evenly toasted as initial impressions, but I was going a bit overboard with the size of the pack. After the session was over the plastic that holds the GonG did not seem hot enough to have any potential damage from conduction.

I've already had two people who normally don't enjoy partaking in sessions tell their significant other if they had a pnp they'd participate with them more often. Also, I've been diagnosed with a few health issues, one actually being ocd, so far, this has been very efficient in helping me self medicate. Prescribed Medication, plus a good extraction using the pnp is going to help me lead a much more normal life. The relief a good vape provides is amazing. It feels nice to let things go, to not feel the urge to pull out and restack my linens because they aren't perfectly straight, to not have a breakdown when I come home and everything isnt in its place.... my girl and kids appreciate it when im medicated. The pnp allows me to medicate somewhat discreetly and more often. this is going to be a huge bonus in my life. I will say this, not as discreet as initial impressions in terms of smell, we all know vapor dissipates quickly, so your room wont be looking like a cypress hill concert. But who could imagine an herbal oven to not stink? Cut this thing on with a full bullet inside and folks that are "down" are gonna know and be jealous. Sitting at a restaurant on the water last night, we were paying the tab, and I cut my pnp on level one to prep for the walk home. It sits zipped up in its own pocket in my backpack. The whole immediate area smelled of some stinky goodness, so much so the waitor stopped and said damn that smells good, so I hit the exit. To my suprise im holding the thing super close and discreet, guess the vallet caught a wiff and looked over, he says "nice pinnacle" and I couldnt control my laughter afterwards. He had to have seen it, but how I'll never know. I'll save the warm up for the walk next time. A long time friend has a wife struggling with weight loss after chemo and radiation, she beat the cancer in her liver, but shes now weak and thin as ive ever seen a woman. She has no appetite, no interest in food and the next step is a gastro tube. She has agreed to try the pnp, and shes never smoked or vaped before. I'm excited to see if it helps, wouldn't that be awesome? Avoid surgery and being fed by a machine? PnP hits the concert scene tonight, lets see what we get from a full charge. So far thats the only flaw, removable 18650s would set this thing into a world of its own. Its understandable that you aren't going to get a ton of sessions from a battery of this size, so the ability to swap is a necessary upgrade. Ill consider buying a second pnp, and modifying it, a metal case, a new gong with small buckle lock, and an exchangable battery would be a fun project for myself and a good friend.

Anybody confirm if you can use the pnp while charging with this battery pack? Voltage, amperage and things of that nature are not my forte.

http://www.amazon.com/gp/aw/d/B005N...200_QL40&qid=1403347934&sr=8-1#ref=mp_s_a_1_1

Thats a bad mamajama, and damn I'm long winded.
 
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Steele

In the face of evil IandI have no fear.
@steele i dont know about that battery pack, but i do know that this one

http://www.amazon.co.uk/10000mAh-Po...?ie=UTF8&qid=1403348412&sr=8-5&keywords=anker

when used together with a custom made (thicker) usb power cable, can be used while charging :)

Thanks, yeah I like that one but this one seems to have the potential for plug and play, and I could charge my ecig, phone, pinnacle, portable bluetooth speaker, and still have half battery with that big boy haha. It has variable voltage outs and has a 4 amp max on one of the ports I believe. Queue the Tool Time Tim caveman grunts.

One last little rant as well.Me and a friend own and operate a saltwater aquarium business, as does another close friend. He does the retail thing, we would rather.not deal with people lol. After countless hours of people asking for advice, and him providing it, then telling them they should purchase a 20$ book to help, something he may profit 3 dollars on, they wouldnt. Theyd come in and talk and talk and gain knowledge for free, and not spend any money. Some of the folks actually spending would ask for running tabs, which being mr. Nice guy, he obliged. He was a hit on local forums, loved by the entire community. Eventually the whole thing became a headache, and he posted a sign stating that consultations cost, and he would even come to your house, but not provide countless advice for free. Immediately after, the same folks who had to have that coral till payday, or had to have the new clown fish and pay it off in installments, who took advantage of so much time and energy tore him apart on the forums. And now, he does not participate in forums, doesnt do credits and had to lose his nice guy mentality to protect himself from folks taking advantage. Good customers were affected by others forcing his hand. And guess what, his business is even more successful. Going the best buddy route is much nicer, and it something all business owners hope to achieve, but people these days make that next to impossible. I'm sorry its this way, but it is. Again, they need to get off their butts and make things right for those not getting answers, but contribute some of the blame for this to problem children ruining it for everyone.
 
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Sativape

Well-Known Member
Several of us have cracks. I was the one reminding everyone to take their mouthpiece and pongs off while warm. I was also very careful with my units always using cotton and not using ISO or if I did I made sure I used water to wipe it off.

I'm not even getting my emails answered from VaporBlunt regarding battery replacement.

@CarolKing, For sure I feel for you too.
I know you had cracks on more than 1 unit.

Regarding batteries and power:
I learned my lesson with my PN OG.
These Pinnacle's are using single cell batteries.
I would only rely on the battery power for emergency situations only.
For normal use, I would definitely recommend staying plugged in as much as possible.
Either by the standard AC wall charger or a portable battery pack that is capable of operating the PNP also, not just charging.
For both my PNP's, I notice a faster heat up time in when using an external power source vs the internal PNP's battery.
 
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