Livechat is down but the website is up. It's past the hours they are available anyways. Looks like I will have to wait till monday.
Just so you guys know I just went throught the fiasco of buying through ebay the guy didnt allow returns but advertised the 10 year warranty... I got it for 210 and contacted ploom the day it arrived to make sure it was covered.
It was not. I than opened case with ebay guy finally agreed to take it back swore he was authorized but Ploom assured me there are NO sellers on ebay that are authorized.
Long story short ordered from ploom told them what happened and they gave me 3 free screen, free extra mouth piece, lube, pipe cleaners just because.
Awesome A+ company the PAX is awesome for portable concealed use and the SOLO is great for when you dont need to be so discreet.
Of course neither compare to when I am home and get to SSV.
So make sure to order direct from Ploom why not I mean they have record of you and never have to worry about warranty.
Worth the extra $40 IMO.
Also the seller than took down is 10 year warranty being advertised.
You can find PAX on alibaba for like $50 a piece in bulk so im sure wherever ploom contracts to make the PAX in CHINA for them some asshole just ran extras and is wholesaleing...
You can maintain the ten year warranty buying a pax from a head shop.What am I wrong about, please state what is right.
"Warranty applies to original end-user purchaser only. Warranty does not apply should you purchase through a 3rd party reseller such as eBay and Craigslist"
Makes my commute and my work day fucking awesome! Makes mid day pretty fing rad too. Use it once twice a day, clean it once a week. takes ten minutes if you are watching tv. 3-5 if you are just cleaning on a mission.Performance wise I really want to get a pax for my commutes. But i wish they would change the design so the mouth wasn't the power switch. I can image its really easy to get that mouth piece stuck after some time of use, leaving the unit broken due to an unnecessary moving part.
Is this a good enough reason not to purchase?
No one claimed they are leaving ISO in the unit. (intentionally)
How long should I wait after turning it off before cleaning?
A couple minutes should be sufficient for the device to cool down. Always take precaution when handling a potentially hot device.
Hahaha I love it, I'm a huge dremel fanAlso I'd like to share my little invention: I made it out of a kebob skewer with a dremel tool.
Cheers!
I just spoke to the Ploom chat person and they basically said it should be sold for their $249.99 MSRP...
Technically, a head shop can constitute a 3rd party seller as well.You can maintain the ten year warranty buying a pax from a head shop.
. I'm surprised to see people posting fairly recently they have difficulties getting good hits from the Pax.
They said to buy it from an authorized retailer to maintain your warranty. I asked for a list of their authorized retailers and they said they can't release that to me but just to find a reputable store selling the Pax for the msrp of $249.99My headshop also sold it to me for 200. Did they say anything to you regarding the warranty should you have bought it outside of Ploom?
That's strange. Why won't they tell you the authorized dealers? That seems like a weird business practice.They said to buy it from an authorized retailer to maintain your warranty. I asked for a list of their authorized retailers and they said they can't release that to me but just to find a reputable store selling the Pax for the msrp of $249.99