Hello, Everybody.
Boy has it been a challenging launch for Lily.
Thank you everyone thus far for all your support, comments, and feedback ( positive and negative ).
We have learned a lot from Lily and this launch experience. We have learned a lot about our customers and a lot about our company.
So, if you do not have time to read this whole post, I will just sum it up for you:
WE MADE SOME IMPROVEMENTS TO LILY AND WILL BE REPLACING EVERYONE'S FOR FREE.
We have a list of email addresses that will be going out in the next 48 hours.
I will be going over in detail every single change we have made and also why.
The most up to date version of Lily has an insert for the o-ring in the heat intake storage.
If you have this version of Lily, your's is the most up to date version.
1. Since we just mentioned it, the first update is the insert for the o-ring in the heat intake storage.
Some customers reported a rattling of the heat intake and even suggested a solution.
@Mister G
2. The profile to the glass mouthpiece:
The Glass mouthpiece on the top is the older one.
From our testing and feedback from you guys (
@steama ) we feel the new more square profile (mouthpiece on the bottom of the picture) was more comfortable on the lips. It provides a softer feel and more complete-seal feel.
3. Heat intake:
The heat intake on the left is the updated version.
This is where I chose form over function and did not think about the consequences. In the old heat intake I more had just added a lip instead of flaring out the opening ( that is what happens when I try to be fancy). That lip also had a design flaw that compromised the material integrity, especially in the application it is used for and the combination of a user being a little off with the flame.
The new heat intake is just slightly flared (a true flare) with minimal wall thinning.
4. Vaporizing chamber extension:
We have managed to lower the screen where the herbs/concentrates sit, about 1/8 of an inch.
We felt a video would say more than just a picture of the lowered vaporizing chamber.
This video is to showcase the performance we get and to show you the landscape as we progress through the session.
In this video I have 2 air inlets covered with a flame that is about 1/2 inch to 3/4 inch long.I covered the air inlet in the back center and the air inlet on the same side as the flame entering the heat intake. No special editing was done. Those are actual results.
I wanted to add some annotations to this video before posting here, but someone beat me to the punch.
Lowering of the herb bowl effects the functions in a couple of ways:
A. It allows more time for the heat stream to diffuse before coming in contact with your herbs/concentrates. This seems to create more vapors and a more even landscape after each draw.
B. It moves your vaporizing material farther away from the heat source. A more preventative way to prevent scorching and aids in harshness.
C. Allows you to add more material with out getting closer to the heat source. You do not necessarily have to add more material, but more material = more vapors.
From my experience, a few factors can attribute to harshness/discomfort when vaporizing:
a. The heat is too high, whether it's the heat source before coming in contact with material ( this is more apparent because you can see the evidence on your material. i.e scorching, combustion), or the vapors from your material is too hot at the moment of ingestion.
b. Air/heat/vapor ratio. I noticed this one after getting a harsh draw which I thought would end up in scorching, if not combustion reached, but when I checked the landscape the herb was not changed at all. I got these results from a high flame and all 3 air inlets left open.
5. Water Lily attachment. Please see video from change #4.
We will be adding the Water Lily attachment to our online store soon.
Developing this water pipe attachment has been a big part of my challenge.
I learned that there are no U.S. manufacturers of glass joints.
All of Triihouse glass so far has been in American standard measurements. I had to find a solution to making these glass joints work with out having to switch over all my glass and O-rings to metric systems.
There were moments when I considered not to have the water attachment available, but I knew so many people would enjoy their Lily more with their glass and water.
I believe we found a solution that is simple and it works.
We will have more formal instructions available on how to install and use the Water Lily attachment.
6. Extra O-rings set.
An extra set of o-rings will be included with each new Lily vaporizer.
7. Extra Heat intake stem.
We will include an extra Heat intake stem with the purchase of a new Lily vaporizer.
8. We are communicating with international re-sellers to carry our products. Canada, EU, UK, Australia.
We want to stock them with any parts and accessories that our international customers will need.
We will have a page on our website with a list of authorized re-sellers.
9. Wood butter applicator.
Just in the case you have not noticed. The new container makes is a lot easier to apply the butter.
10. Changes in Lily price $$$.
We had to make the changes to Lily's price, and the prices of Lily replacement parts, reflect the extra amount of time and material required to produce Lily.
Thank you everybody for being here.
Feel free if you have questions or comments to contact us directly or post here on the thread.