@AtmoskZero, we have been in open communication which you are welcome copy and paste. As of last week you stated " Thank you for your prompt response......I am certainly willing to give your product another chance in the future" My previous response to you was last Friday. I'm hoping to have your replacement Indica shipped shortly. If there is any specific concerns regarding the credibility of my commitment, you would be the first to see this occur. I take pride in Indica and in the promises my company makes to it's consumers. Please feel free to PM me and we can discuss this one to one.
For the benefit of @AtmoskZero, he had requested early on a refund which I had mistaken for a replacement. The matter is resolved. I only request that if there is "true" issue, please work with me directly. I stand by my earlier words and commitment.
I'm watching the thread and seriously want you all to be content with not just the current models but the future iterations. Thank you all for the input and suggestions. They have made my job as a developer/manufacturer that much stronger and responsive.