SquirrelMaster
Well-Known Member
I've had my MV1 for nearly a week and I've been chatting with Ghost a few of those days over their online chat, Virgil to be specific. I am completely blown away at the level of professionalism, dedication and friendliness this team has to its customers and products. There are very few companies out there that stand where Ghost does especially when it comes to customer service. They stand among the best, LEGO and Apple being 2 others in the same category.
Every question I asked, and I get nerdy with stuff, was met with detailed answers. Heck, I was asking if the team had a favorite grinder and Virgil ran around the office to take a poll. Santa Cruz Shredder (no affiliation) won the popular vote in case anyone is wondering. How many companies would be willing to do something like that? You can tell they care, they're passionate, and they take care of their customers.
I plan on posting a nice long review after I've had more time with the MV1 but so far I'm loving it. Just had a nice session where I started on Red 1, I was inspired while re-watching VapeCritic's part 2 review, and I had a good 7 draws. Wow. As a medical user this has kept me feeling just fine over the past days.
Hats off to you Ghost.
Every question I asked, and I get nerdy with stuff, was met with detailed answers. Heck, I was asking if the team had a favorite grinder and Virgil ran around the office to take a poll. Santa Cruz Shredder (no affiliation) won the popular vote in case anyone is wondering. How many companies would be willing to do something like that? You can tell they care, they're passionate, and they take care of their customers.
I plan on posting a nice long review after I've had more time with the MV1 but so far I'm loving it. Just had a nice session where I started on Red 1, I was inspired while re-watching VapeCritic's part 2 review, and I had a good 7 draws. Wow. As a medical user this has kept me feeling just fine over the past days.
Hats off to you Ghost.