Well was just told by Firefly they are not accepting any repairs,upgrades, or warranty on warehouse for two weeks from today due to covid ....but warehouse still shipping but with.slower.processing times......
Their base is in Seattle, Washington but.that doesnt mean squat....could be fixed somewhere else....yikes. That sucks. I wonder where the warehouse is anyways for repairs.
Woo hoo .....definitely was the coil as.it's super bright now ...like I remember.....first two hits at 340 ....ahhhhhhhh!!!!!!!!
Well got the Jet Black and it is dope! It's her back all the way around....I know gold is same way ....has anyone gotten a zebrawood or wood unit and if so was the whole thing wooded out?
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What's up folks! My wife and I picked up our first dry herb vape back in April. I decided to go with the FF2+, primarily for the stealth factor and on demand convection tech. I'm not going to lie....the first few sessions were rough. After more than a few frustrating sessions, we finally got things dialed in! BUT....occasionally our material will combust seemingly randomly. It's probably happened to us about six times to date. I keep the FF exceptionally clean, in fact I clean it before each use. The chamber screen is completely clear. I'm not overpacking the bowl....the material has plenty of breathing room. BTW, I'm not talking simply "darkened" material....the material turns cherry red, and gets "cooked" on to the upper glass portal. The bowl continues to smolder slightly ( for a very short time period) even after disengaging the heating element. It's an extremely unpleasant experience to be taking a nice long pull and then suddenly your vapor turns to scorching smoke. My wife burned her throat on one occasion and was tender for a few days afterwards.... she's at the point where she won't even use the device now because even though it hits as expected 39 out of 40 pulls, she's gun-shy and I don't blame her. It's also happened to me before but I have a bit more experience with old school combustion than she does.....but it's still a shock to the system. After WEEKS of contacting customer support, I finally got a RMA # from them. Seriously, this company's support has been shit show to deal with (granted the pandemic is to blame, but frustrating nonetheless).
Here is my question: Has this happened to any other FF owners? I ordered the device from the FF website, so I know it's not a counterfeit. Combustion has occurred at temps ranging from 360 to 410. Does this sound like a faulty unit guys? I'm hoping they do the right thing and just send me a new unit but I'm not holding my breath. Thanks in advance for your input!
funny I just got my second unit( 1st burned out coil and no repairs are being accepted for two weeks ) and I just had my second combustion and it was shocking!
I ran my first one hard and not one combustion and this new Jet Black one .... I have had two combusts .... what color is yours?
edit: ok not cool 3 combustion’s....does anyone know if jet black was originally an option for color when it first came out? I hope it’s not the stealth curse that was with Ghost? They made changes to color and some functions and some of those were combusting all the time ime .....
Another combuster eh. Damn so weird. Never heard about this issue until you and the other dude you had the issue and needed a replacement. Just terrible.
I do have to say. Nothing beats the first 2 hits. Huge rips. Huge punch to the head and just thick ass vapor. After that, I still get big hits, just not as dense and you don’t feel it in your throat as much as those 1st 2 hits. I love those hits.
2013: The Firefly Vaporizer from the old FC
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2016: Firefly2 from the old FC
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2019: Firefly2+ from the old FC
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The Firefly2+ is basically the same as the FF2, but it comes with an updated firmware package/app update to help heating and battery efficiency. But the biggest change was in the oven screen, which now has slightly more airflow than the FF2 screen.
Firefly reduced the price a bit for the FF2+ model which is great, but it comes at the loss of a spare battery, a second concentrate pad, and the brush and pic.
You can send in your FF2 to have it updated with the new screen and firmware update, or you can update the software/app yourself if you do not want to spend the $30 or so to send it back to Firefly for the full update with newer screen. (most can notice a difference in the draw pressure, but some can not).
For best use, this vape requires a slower loner draw than most other vapes. The heater will stay on for 26 seconds at a time, you may or may not need that entire draw time to get results depending on your heat settings and what you are using in the vape. A general place to start on temps is 360F for flower and 470F for concentrate pad use. When using with flower you will have better results stirring and not using a fine grind normally. Using whole buds can also help with reducing the buildup of reclaim. The vape shines when using concentrates with the pad. In fact many still use their FF2's only for this reason. Pressing flower and then using with the FF2's works very well. You can reuse the pads a few times before you will need to clean them. Soaking in ISO is recommended, you may need to let soak for longer periods to let everything breakdown and release from the pad. Use a small container and try rinsing and re-soaking a couple times for best results. You can torch the pads...but then tend to not last as long that way.
With convection heating that is on-demand, the FF2(+) are great vapes with cool vapor paths and the ability to do both flower and concentrates on the go.
Thank you for the tip. I just got a red Firefly, I always liked the look of this vape, it has a retro vibe to it. I think I will keep an eye on this site, who knows what might show up. If you know more site like this one feel free to share please.
Well, we’re up to 6 combustions and the coil is shot.....five days old ... better get a replacement ....quick
Man I haven't heard from CS this week ???? I hope they can.replace my coil asap I miss mine......considering on buying another.while.I'm waiting??????
Do you know if they're shipping again? My unit broke and my vendor ordered a replacement from firefly directly, but I haven't heard anything for weeks :/