Orvaxxx
Well-Known Member
I don’t speak French,I am from the Netherlands, had to call to Dr. a few times and English was no problem.Just for those of us in France with less than perfect French, LCV sales dude speaks perfect English.
I don’t speak French,I am from the Netherlands, had to call to Dr. a few times and English was no problem.Just for those of us in France with less than perfect French, LCV sales dude speaks perfect English.
What part broke ?My Herborizer (good vape, bad quality) broke
I ordered from them once. Had a really poor experience. Basically the order was short of one item (which was the entire reason for me ordering) and they kinda refused to accept this. They also refused responsibility as a seller and shipper when dealing with the logistics partner and it was just lame from start to finish. I was not impressed. It’s fine when everything works but it is when things go wrong that you really see what a shop is made of. Fair things can go wrong but then you put on your big boy pants and fix the problem for your customer.Vapeurshop.com is a great shop, based in France.
I regularly work with them. You can go and have a look...
Sorry to hear that, I only had good experience with this shop... I understand your deceptionI ordered from them once. Had a really poor experience. Basically the order was short of one item (which was the entire reason for me ordering) and they kinda refused to accept this. They also refused responsibility as a seller and shipper when dealing with the logistics partner and it was just lame from start to finish. I was not impressed. It’s fine when everything works but it is when things go wrong that you really see what a shop is made of. Fair things can go wrong but then you put on your big boy pants and fix the problem for your customer.
Thanks but no need to be sorry. You didn’t do anything wrong Btw love your stuffSorry to hear that, I only had good experience with this shop... I understand your deception
Hi Radwin,I'd like to report my recent experience with phytohightech which is the same company as vaporisateur.net (now "la vaporisterie". The company : SARL revolutionet.
I ordered a glass stem from phytohightech (PHT) the 28 of march. Paid the same day by bank transfer. (IBAN was on the online confirmation).
I never received any confirmation email nor invoice.
The 3 of April with still any new, I call Nicolas the manager at Revolutionet. He is able to trace my payment and tell me that the item I ordered wasn't in stock although I was able to check out. And that I didn't get any email because the website is still under construction.
After a few calls I understand that they don't have the glass to produce the stem I ordered. They are switching to Schott glass and are waiting for it. And it could take a few weeks. I'm fine with it.
A few months forward, I'm asking for an update the 12 of June. My stem is still not produced although they have cleared their pending orders.
A few back and forth and the stem has been produced. And sent the 21 to my address. I'm asking for the tracking number the 21 at 17h. I get a response at 17h35 with a tracking number for a label that have been created the same day at 17h30.
As of today the parcel hasn't been sent. The tracking number shows the same status : waiting for the parcel to be collected.
I've tried to reach back to Nicolas several times and I'm now being ghosted. Literally. Like the phone rings once or just a few times and hangs up. Every time.
my first order with them has been fine but now I feel I'm being scammed.
I ordered custom Aromed chambers they make and it was similar. They did get them to me, but it felt like they had to be reminded to have them done, etc. In any case Nicolas was great and the pieces eventually came and were great, but yes, there was definitely a teenage-stoner-efficiency to the whole thing.Hi Radwin,
I can totally relate to your story. I hope it will work out for you. When I made an order at vaporisateur.net last year a lot went wrong, too. For many weeks it felt like it was a scam. I really don't want to search my memory in detail, because it felt really bad and I don't want this anger to come up again.
After a long back and forth, I just gave up. In the end I got around 80 % of the stuff I've ordered (and payed for) and just couldn't take it anymore to deal with it any longer. However, I'm very sure that this company/Nicolas is not a scammer. I think he's legit and well meaning but the whole organisational structure of this company seems like it's run by a 15-year old stoner. I'm not that angry about the fact that I've paid too much money (as I didn't receive all items) because some things like a J-Hook that I've bought there were much cheaper than anywhere else. But I would not order there again.
But again, it's not a scam IMHO. And until now I was reluctant to share my bad experience with vaporisateur.net, as I hoped they will get their shit together eventually.
like to report my recent experience with phytohightech which is the same company as vaporisateur.net (now "la vaporisterie". The company : SARL revolutionet.
I ordered a glass stem from phytohightech (PHT) the 28 of march. Paid the same day by bank transfer. (IBAN was on the online confirmation).
I never received any confirmation email nor invoice.
The 3 of April with still any new, I call Nicolas the manager at Revolutionet. He is able to trace my payment and tell me that the item I ordered wasn't in stock although I was able to check out. And that I didn't get any email because the website is still under construction.
After a few calls I understand that they don't have the glass to produce the stem I ordered. They are switching to Schott glass and are waiting for it. And it could take a few weeks. I'm fine with it.
A few months forward, I'm asking for an update the 12 of June. My stem is still not produced although they have cleared their pending orders.
A few back and forth and the stem has been produced. And sent the 21 to my address. I'm asking for the tracking number the 21 at 17h. I get a response at 17h35 with a tracking number for a label that have been created the same day at 17h30.
As of today the parcel hasn't been sent. The tracking number shows the same status : waiting for the parcel to be collected.
I've tried to reach back to Nicolas several times and I'm now being ghosted. Literally. Like the phone rings once or just a few times and hangs up. Every time.
my first order with them has been fine but now I feel I'm being scammed.
I’ve made a few orders back in the days and it was always mediocre experience at best. While ordering Bowle OG they’ve even sent me a demo unit with herb crumbs init at full price because it was their last one in stock.. They made it right in the end but I was done with them that day.FR shops:
I had bad experience with lacentralevapeur (and I speak perfect french)
So I've contacted them via email while I was only talking by phone before and Nicolas was very prompt to answer.
He says that the parcel courier (La poste) has some issue with scanning the parcels and that they are mostly scanned when they are at the delivery center.
He also told me that they produced one stem without carb hole for me (that was something I asked when ordering). So I feel bad refusing a custom made product. He should keep me updated now... and I'll let you know.
My first order with them (last year I believe) have been flawless so I hope this one will sort out.
I also noticed that every time there is a rumor or anything about a new vape, they instantly put the product online with a bogus price, it feels like shitty money grabbing practices to me.
OMG how many java scripts do I have to activate until I see something on this websitewww.dmk-shop.de
Nowaglass (IG, german shop but also trustworthy)
Following up again.Follow-up of this story.
Two weeks after Nicolas told me the parcel had been sent, still nothing in the mail box. The tracking still says the parcel hadn't been collected yet.
I've sent an email today asking for a refund but I expect it to be a long process.
I don't know what's going on at Vaporisateur.net / la vaporisterie / phytohightech but at this point I don't recommend anyone to place an order on any webshop affiliated with Revolutionet.
I don't know what their deal is. I've always gotten what I've ordered from them but, boy, the slow boat from China woulda been there and back again. And it did take some patient hand-holding to coax them through it. It's a shame because they have had great stuff I couldn't find elsewhere but that would be the only reason I'd run that gauntlet again. Took almost a year to get a couple Aromed custom chambers they advertised as in stock.Following up again.
After 3 refund claims (weeks apart form each others), still nothing... and they keep acting like they are going to refund me but my data have been lost in some pipe...
Ordered in march, asked them multiple times to honor the order, first refund claim in the first week of July...
and absolutely nothing has moved to this day...
It looks like a big scam and I'm starting to get a little mad about it.
PSA : avoid any business related to sarl revolutionet / vaporisateur.net / la vaporisterie / phytohightech
Great stuff. That wooden proxy shellwww.dmk-shop.de
Nowaglass (IG, german shop but also trustworthy)
Following up again.
After 3 refund claims (weeks apart form each others), still nothing... and they keep acting like they are going to refund me but my data have been lost in some pipe...
Ordered in march, asked them multiple times to honor the order, first refund claim in the first week of July...
and absolutely nothing has moved to this day...
It looks like a big scam and I'm starting to get a little mad about it.
PSA : avoid any business related to sarl revolutionet / vaporisateur.net / la vaporisterie / phytohightech