xer0
Well-Known Member
Do you mind if I ask where the grinder shipped from and where the ESV is shipping from? I only received one tracking number and it shows it was picked up today in ALPHARETTA, GA 30022.
Discontinued Elevape SV
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Do you mind if I ask where the grinder shipped from and where the ESV is shipping from? I only received one tracking number and it shows it was picked up today in ALPHARETTA, GA 30022.
Frank Reynolds
Well-Known Member
You received a grinder when you were supposed to receive a vaporizer from a website selling a vaporizer that doesn't even exist. (the sidekick) All the while claiming to be authorized dealers of all of their vapes when they are not authorized dealers of any of them.
So yes, even if you do eventually receive a functioning unit there are still tons of red flags
OF
Well-Known Member
You received a grinder when you were supposed to receive a vaporizer from a website selling a vaporizer that doesn't even exist. (the sidekick) All the while claiming to be authorized dealers of all of their vapes when they are not authorized dealers of any of them.
So yes, even if you do eventually receive a functioning unit there are still tons of red flags
Good show some of our fellows volunteer to explore such fringe areas. There are risks, many of those extra hassle/delay but eventually 'coming out right', some fatal in that you never 'get what you paid for'.
So I'm grateful for guys that take extra risks and share their experiences with us so we too can profit. Besides, it's fun when DR is in the game.....get him to tell you about dropping a key part in the swamp. Guy's a living laboratory sometimes, and a 'great read'.
OF
darkrom
Great Scott!
That would be the grinder (in my case). The UPS tracking number they gave me was valid.
You received a grinder when you were supposed to receive a vaporizer from a website selling a vaporizer that doesn't even exist. (the sidekick) All the while claiming to be authorized dealers of all of their vapes when they are not authorized dealers of any of them.
So yes, even if you do eventually receive a functioning unit there are still tons of red flags
I heard this but then I checked the sidekick page and it now says pre-order. They are aware of this site, and from my one and only dealing with them it SEEMS like they are legit and a good customer service. They responded pretty positively to my borderline accusatory stressed email. The UPS tracking does indeed show something else was already on its way coming wed. If these are a legit verified batch from Joe, I'm not sure what else I'd personally complain about. I was hesitant at first too, but trusting them may be the difference between ESV and no ESV because of the major deal I got. So far it looks like it'll be working out great. If thats the case I'd shop there again.
@OF I swear I won't be taking this thing too close to the swamps. Its winter, I'm sure to lose a piece off a snowy mountain road or something equally insane.
pecosthecat
Well-Known Member
I'm really loving the Elevape. It has become my go-to vaporizer. Incredible flavor, nice clouds (once dialed in), efficient extraction. Bliss.
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pecosthecat
Well-Known Member
I have no idea why it would be flagged. I placed the order from where I live. The ship-to & bill-to addresses are where I live. (Hong Kong). In any case, my payment has been refunded, so I consider the issue closed. Hopefully, all the other punters will be happy with their purchase. It is an exceptional product and I am so happy with unit that I wanted to order another one for the office.
Frank Reynolds
Well-Known Member
That doesn't make you an authorized dealer though, which you claim to be on your website.
If I go buy 50 vaporizers from an authorized dealer that does not make me an authorized dealer that makes me a guy who purchased 50 vaporizers from an authorized dealer.
Thevengeance
Active Member
Why is it that this vaporizer industry is so obsessed with authorised retailers and being so strict with warranty etc? Surely it doesn't matter?
If I can prove when somebody bought a product and that it's within the warranty period that's all that should matter, the manufacturers should be warranting an amount of time of functionality.
It seems really suspicious and sleazy when manufacturers make it difficult, do they not trust their own manufacturing?
If somebody actually made the warranty transferable so long as you had proof and date of original purchase not only would this be ethically sound, but also would show faith in their own product.
Elevape and davinci don't seem to fall into this category however. They both show a huge amount of dedication to people continuing to use their products even if purchased outside of the normal ways.
If I can prove when somebody bought a product and that it's within the warranty period that's all that should matter, the manufacturers should be warranting an amount of time of functionality.
It seems really suspicious and sleazy when manufacturers make it difficult, do they not trust their own manufacturing?
If somebody actually made the warranty transferable so long as you had proof and date of original purchase not only would this be ethically sound, but also would show faith in their own product.
Elevape and davinci don't seem to fall into this category however. They both show a huge amount of dedication to people continuing to use their products even if purchased outside of the normal ways.
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OF
Well-Known Member
Actually I think it matters a lot from at least two 'angles'. First off, Dealer Agreements often contain terms like the Distributor or Dealer assuming the costs of warranty replacements. As we all know, shipping and customs can be a serious problems sometimes if the original 'deal' included localized service it seems reasonable to expect the maker to insist on what was agreed? I've worked for companies that had this policy for that very reason. We'd get a box of trash, pieces of our fluorescent lamps which RV or boat owners had ripped out an mailed to us when told to do so by a salesman......
Secondly, it's a legal matter. Warranties are contracts, they need 'quid pro quo' to be binding. Since you, as the end user, have no relationship with the maker (unless you bought directly from him) you have no legal rights. He had no control of the conditions you bought it under. The only legally binding deal you have is with the guy that sold it to you. He might or might not have recourse from there, but he's the guy that claimed it's covered under warranty. If he volunteers, as in the case of ESV, to repair/replace units he didn't directly sell to the end user the maker that's well and good (and IMO a good policy in many/most circumstances) it's not legally binding since there is no contract covering it.
Even if the maker says he'll honor the original warranty, it's his call, he doesn't have to and you have no recourse even if he 'promised'. A promise is not a contract, no quid pro quo......as explained to me. This is why you see contracts written for $1 (and why PIs on TV ask their new clients for a dollar, it makes them legally hired).
That's the way the law works. I've been on this side too. In fact from 'both sides' of it. From our company 'holding the line' in the face of Dealers that sold old/defective/used gear by pointing to the date code and telling the buyer 'it's under a year old, the Factory warranty will cover the repair'.... A guy in Florida became pretty famous in several marinas for doing this. I've also been caught with a piece of 'nearly new' test equipment Purchasing made a great deal on. When it didn't work we found out the maker wasn't interested in giving us free service. Expensive lesson, but the company lawyer said our alternative was to go after the dealer (who had no shop or skills). We paid 'time and materials' to fix it.
Rest assured many other industries work the same way. In fact with the exception of things like Federally mandated SMOG control on cars I can't think of an exception? Can anyone?
So I see two reasons why. One it might defeat a lower wholesale price deal covering other warranty agreements. Secondly such an arrangement would not be legal under the laws. You could not 'demand coverage'. Your contract is with the guy you gave your money to.
Or so I understand the rules.
OF
Thevengeance
Active Member
Well I guess that told me, a very insightful reply.
Mobile phones, mobile phones usually are warranted on the device now, at least in my experience. Samsung, Sony both just check when imea was registered. Maybe it's goodwill but to me is a good approach for a device that is usually sold as a single item and that is hard to break down for spares..
However what you've put is right.
Mobile phones, mobile phones usually are warranted on the device now, at least in my experience. Samsung, Sony both just check when imea was registered. Maybe it's goodwill but to me is a good approach for a device that is usually sold as a single item and that is hard to break down for spares..
However what you've put is right.
Frank Reynolds
Well-Known Member
Some companies definitely won't care but if you buy a Crafty/Mighty from vape-smart you have no warranty unless they want to offer you one through their own company and honor it.
Kaptan
Well-Known Member
That is not entirely true, but we are off topic here. S&B only requires receipt of purchase for warranty claims that indicates date of purchase. If you do not have that, then they also will accept that information on a piece of paper that includes purchase date and where it was purchased from.
Frank Reynolds
Well-Known Member
You may have gotten lucky but as far as I know Storz and Bickel only honors a warranty from an authorized dealer.That is not entirely true, but we are off topic here. S&B only requires receipt of purchase for warranty claims that indicates date of purchase. If you do not have that, then they also will accept that information on a piece of paper that includes purchase date and where it was purchased from.
Why would they honor a warranty of a unit I bought on eBay? That's no different than buying from vape-smart. For all S&B knows since these guys aren't even authorized to sell the product they're selling they treat them terribly before shipping and will have a huge amount of failure. Now that obviously is more than likely not the case but how would S&B know that if they're not an authorized dealer?
Also all of that is beside the point. Regardless of if warranties are honored or not they are still being DISHONEST by saying they are authorized dealers when they are in fact not.
Shit Snacks
Milaana. Lana. LANA. LANAAAA! (TM2/TP80/BAK/FW9)
What thread are we in again? 
Mr Mellish
Well-Known Member
Works on Yosemite and El Capitan.
darkrom
Great Scott!
Glad I downloaded the app early. Can't see it at 4k Resolution. @Ipuffusa any chance of a 4k scalable application update eventually?
Until then I will find another windows device to install it on. Any suggestions for starting temps, or are the 3 pre-programmed starting temps a good place to start? I know I'll have to adjust to taste of course.
Until then I will find another windows device to install it on. Any suggestions for starting temps, or are the 3 pre-programmed starting temps a good place to start? I know I'll have to adjust to taste of course.
xer0
Well-Known Member
Shit Snacks
Milaana. Lana. LANA. LANAAAA! (TM2/TP80/BAK/FW9)
Start with the lowest setting always, learn the draw without combustion risk, amazing taste
darkrom
Great Scott!
Not unless it is included in the standard package. Honest question here, if I don't mind opening it to stir it by hand, does it even matter? I figured it was just one more thing to potentially break/clean. I don't mind stirring the old fashioned way for now. I was thinking of adding it on later once I know I enjoy the ESV.
OF
Well-Known Member
Honest answer? Nope. A convenience at best and an unnecessary way to draw heat out of the load (exactly the opposite of what we want) IMO. ESV works just fine without it (or they'd include it in the design/package).
I too may get one to try someday, but not any time soon I'm thinking. Besides I kinda like opening it up and surveying the load.
BTW, I find it very easy to open by rotating the cover about 45 degrees CCW (I'm right handed), the corner then sticks out which I 'hook' with the side of my index finger while I push down on the exposed magnet in the corner with my thumb. Snaps right off that way, no chance of a spill.
OF