It's easier to open the vaporizer to flip it. Send it back and I'll do it for you or, carefully pull the cork off at the 9&3 position relative to the cord. Unscrew the 2 screws using a #1 phillips driver, pull the base flip the cord, replace base, screws and cork.Great vid by Enchantre! I am very much looking forward to trying this in my Nano. This little bad boy just continues to impress. Would it be easier to open the temp control dial or the vaporizer unit to "flip" the cord? Between the temp dial and my nano unit there is one twist that prevents the cable from sitting flat. Small detail overlooked, but could save alot of potential frustration as my dial always ends up sitting face down. Already noticed a bit of paint wearing off the dial and well as occassional accidental temperature bumps because of this. This, and maybe the little blue light...i'd prefer to probably not have it at all, or maybe not stick out and be pointy? Very minor, and i'm pretty sure at this point those are my only negatives if you can even call it that! Positives review still in the works.