.. cancel ..reorder... communication with Dyna VC has been good..
Before the new site there was up there was even a contribution option, and Matt was great at juggling order changes, combinations, custom orders and I'm sure he'd do everything he can to keep offering that kind of service.
However, deservingly, Vapcap has seen huge growth and are trying to keep up. Fortunately they are evolving on all fronts!
George updates us with their technological evolution, so we know he's busy!
We've seen the work put into the new site, with so many options right there to see and choose from.
From what I understand, they're trying to streamline the order process, and are using the site for inventory purposes too (hence no more contribution).
If you've been following, you know how far they've come. I can't imagine there were no hiccups along the way, and I'm sure if any order went wonky, they'll still make sure it's all right in the end.
I'm sure once they get the site all tuned up (some of the more custom parts, cap designs for instance), and have had the new systems running for a little longer, they'll deal with all these kinks along the way in the vapcap way! (eg: redeemable store credit, flexible inventory/site/order modifications, or whatever..)
I know what you mean about patience, I've been working on mine for the last few years.. Anyway, I'm sure if you give it a chance, and a little more time, you'll find yourself where you want to be before you know it!
And if it's in the Vapcap family, then welcome! all good here, I'm capped!