Greetings everyone!
First off, thank you for your patience as we work through our challenges with our first limited run. The response was more than we expected, and has therefore caused multiple challenges.
That said, we take our work and our customer service very seriously, so we will very likely be retooling our machine for another run of these tips.
Our goal this time would be to make enough, so everyone can have what they are looking for. This does not mean they will be available indefinitely, but considering everyone now knows if they want one or two, we will see if we can come up with a better way to organize the reservations to avoid this type of disappointment moving forward. I hope this helps. Please give me a few days to assemble all of the specifics of how we think we can best address everything.
Thank you again for your support!
George
First off, thank you for your patience as we work through our challenges with our first limited run. The response was more than we expected, and has therefore caused multiple challenges.
That said, we take our work and our customer service very seriously, so we will very likely be retooling our machine for another run of these tips.
Our goal this time would be to make enough, so everyone can have what they are looking for. This does not mean they will be available indefinitely, but considering everyone now knows if they want one or two, we will see if we can come up with a better way to organize the reservations to avoid this type of disappointment moving forward. I hope this helps. Please give me a few days to assemble all of the specifics of how we think we can best address everything.
Thank you again for your support!
George