I called support and they want me to send my unit in.. Which is ridicules. Any body have idea? Or an extra charger that they don't need. Davinci should just give me one for free I'm not paying another 20 for old chargers those things are 2 bucks to make.
I'm sorry you're having troubles. But since you said "I don't know if its the DV or the charger.." I sure don't see how you can expect any more from DV than 'please send it in and we'll check it out for you'. If you don't know what's wrong holding it in your hand, it's not realistic for them to act on your description I think.
There is an agreement on how this is to be handled, covered in the contract you agreed to when you bought it. It (the agreement) spells out what they promise, I'm sure their request is in line with that? If free chargers were as easy as an email, I dare say they wouldn't sell many?
That charger costs way more than $2 for them to put in stock, trust me here, please. It's pretty unique so that aftermarket chargers (all of which are WAY more than two bucks....) are not likely. Where are you (geographically)?
Again, I'm sorry you're having gear troubles, but that happens. This is exactly why I think a guy should have a backup vape (much better to say break out the VG than go back to blazing in an emergency).
Anyway, it's a rare beast, unlikely to be found IMO. A car cord is another option?
Sorry you're having troubles, where are you located?
OF