Warranty - Anodized Rosin Plates:
One year warranty for the springs, plate and cage.
One year warranty for rosin temp controller box.
After the warranty period expires, you only need to pay 50% to get a new temp controller box.
Warranty - Pneumatic Rosin Press:
Six months warranty.
Notice:
Return policy read here
We don’t sell our rosin control box individually unless you bought a rosin press kit from us.
Usually American customers could get new replacement temp controller box from our amazon warehouse.
You need to provide us your order number, telephone number and advise from which platform you made the purchase.
You have to pay shipping cost if it has been more than 90 days since the date of shipping for a new replacement temp controller box.
You need to send us the video & picture [ temp controller box doesn't work ] to help us improve quality.
You can get free parts of the temp controller box if you want to fix it by yourself.
The warranty stands if you purchase your kit from our official website or our amazon store.
@dabpress.com Roger that is a very nice warranty being offered! I suspect not many will require the use of the warranty, outside of electronics failure which I believe would be a low %, as whats normal with most electronics manufacturers.
I need some clarity on the Rosin Control Box, it says that after 1 year, if the rosin control box fails outside of it's warranty, any owner of dabpress rosin plates can get a replacement rosin control box for 50% off price? If this is right, that is a really nice offer considering most companies require that you pay full price for an out of warranty replacement.
I also like that you are offering free parts of the rosin control box if an owner wishes to repair it themself. Perhaps at some point we can open up the rosin control box and see the inside so that we can understand how simple it may be to repair.