BoogerMan
Well-Known Member
Just tried to place an order on Dhgate (4th order) with sunshinestore. And now it's saying my credit card is refused, not verified by the bank! Strange because this is the same card I've used the past 3 times without any problem.....
Can you guys give any suggestions? I've tried 4 times this morning! Even tried to sign up for Masterpass and use the same card, with no luck.
Hey @Ratchett I had the same issue about a month ago. I tried placing an order with Yingmin using the same credit card I always use and it wasn't going through. I tried one other credit card and 2 other debit cards. Same issue. And not all cards are from the same bank so I knew it wasn't my banks fault.
I chatted DHgate support and they asked me to contact my bank while they look into the issue. I called US bank and everything was good like I figured. Chatted DHgate again and they said a tech was looking into my account and the issue should be resolved in 24-48 hours. About 6 hours later it worked