Rabbi
Active Member
I understand shit happens but you don't leave people hanging at least one reply with what's going would be nice. I know they offer superior quality products but with customer service like this I don't think I could support a business like this.
Struggling to contact @CCA710 is certainly a reoccurring theme throughout this thread. Some people here have said they have little to no issue contacting him, while others say they have waited days or weeks for a response. I wish I had advice to give you, but I'm starting to get the feeling that we just wait and hope he eventually gets to us, or that someone with easier access helps us out.
I doubt he is satisfied with the difficulty current customers are experiencing at the moment in contacting him. Although, I'm not sure how he is working to improve the communication with individual customers.