If I buy this from a smoke shop is the warranty valid
I would call Davinci and ask if that shop is an authorized vendor. I wouldn't take any chances buying the Ascent from an unauthorized vendor
If I buy this from a smoke shop is the warranty valid
Good stuff on this thread, I love my Ascent and haven't had any defects or warranty issues... and I think I want to start looking at some mods, but i'm having a hard time chasing down a good repository of mods... I found a few on this thread, anyone else got any links that might be useful?
Have had very similar experience and other than the ascent which by my calculations will need returning within a month! Then I will demand a refund.Just received my 4th replacement Ascent after returning #3. After 2 stealths, & a burl wood, I asked if the replacement could be a carbon fiber. Carbon Fiber it is. First time I received only the Vape and charger with no glass, accessories or manual. I could be wrong but it would appear they are finally repairing / rebuilding returned units and putting them out as replacements as the S/N is 2AA1 R00007 on hand written tag over original Crock S/N 2AA1 004383 on box. I do not have a problem with this as long as it continues working, as it had someone actually look at it and do WORK to fix a problem. One small scuff is only cosmetic problem, Not. Bowl looks new but 1 of my 5 jars does not fit. (Of course it's one of my modified jars.) Came with 3/4 charge. Seems to heat up fast. Slight burn off but not as obnoxious as #3. Very very hard to tell this is not new. Like the Carbon Fiber more than stealth or wood.
DaVinci was very specific about wanting proof of ORIGINAL purchase to establish warranty. They made it sound like the two years is from original purchase date and not two years from when the replacement is sent. When asked for clarification, twice, they would not respond. At this rate, I am almost a year in and just receiving a working unit.
Have had very similar experience and other than the ascent which by my calculations will need returning within a month! Then I will demand a refund.
I will never deal with this company again! Feel ripped off with this product and wish I had just chucked the thing in the bin. The amount it has ended up costing is a joke!
They have stopped answering emails. And the state of the box they returned it in means I can't even sell the thing. Quality control is a joke
Have had very similar experience and other than the ascent which by my calculations will need returning within a month!
the causation of the unit to stop working is still that little wire that runs from the heat bowl to the inside of the unit. Apparently, it is coming loose sometimes due to the hinge. I've been told that this has been fixed and has been tested by working the hinge 20k times.
the way you use it and intend to keep your habits, which obviously lead to failures...
I had the same problem with air flow feeling uncomfortably restricted even when sucking in or blowing out through the inner glass straw outside of the unit to test. It was resolved as described below.... Air flow feels restricted, am I over packing? I was under the understanding this worked best with a well packed load but I seem to be struggling to get a good airflow through the bud. ...
Also, some have posted about using wooden alternatives to the original glass pieces. A member of this forum makes them specifically for the Ascent.Uptake holes in the internal tubes were too small for me to comfortably inhale through when vaporizing herb. My husband got a 3/32" bit (made to drill glass) for his Dremel tool and enlarged one or two holes in each. That helped a lot with air flow. ... I'm breaking up buds by hand to avoid making it fine enough to be sucked in ...
> I made a bit of a cock up when removing the stems where I pushed the bottom stem down into the bowl seal area while it was shut.
> Air flow feels restricted, am I over packing? I was under the understanding this worked best with a well packed load but I seem to be struggling to get a good airflow through the bud. Also had the rising puck a few times (need some glass flowers!) does this effrect performance? .
I don't feel I have been using units wrong. And my last unit wasn't even used 10 times! And have had supposedly new units with the plastic pieces peeling off straight out of box! The ascent when it works is ok I'm not denying that. Quality control leaves a lot to be desired!
> I made a bit of a cock up when removing the stems where I pushed the bottom stem down into the bowl seal area while it was shut. It got stuck for some time but I eventually eased it out but the seal around the heating bowl was dislodged from this, I managed eventually to sit the silicone properly around the bowl. Has this occured anywhere else in here? Is it likely to have damaged anything? Seems to be working okay.
> Air flow feels restricted, am I over packing? I was under the understanding this worked best with a well packed load but I seem to be struggling to get a good airflow through the bud. Also had the rising puck a few times.
I'm not sure I agree with "obviously", but "evidently" or "likely" might fit?
I had the same problem with air flow feeling uncomfortably restricted even when sucking in or blowing out through the inner glass straw outside of the unit to test. It was resolved as described below.
Also, some have posted about using wooden alternatives to the original glass pieces. A member of this forum makes them specifically for the Ascent.
Several guys have managed to lock the door up that way. Next time it happens (if it does) I suggest trying to fish a wire (say a straightened paper clip?) up through the grill on the bottom, through one of the vent holes and push up gently on the glass piece that's shifted down. Forcing it from the side is a bad plan, as you've experimentally determined.......
You want it 'lightly packed' I think. Not tight enough to reduce the draw much over empty, but you want slow airflow to make vapor, really. Don't honk on it.
Yes, I think it's safe to say glass flowers increase vapor production on a couple of fronts without increasing draw restriction. I don't recall anyone saying they were disappointed with the performance. Some find it fiddly to load and of course Nigel runs out of them to break awfully quickly........
Glad you're enjoying your Ascent, you're in good company.
Regards
OF
Yes, clearly quality control has plagued this device right from the very start. I know this happened for nearly all vapes on this forum, early versions always have problems, but I have to admit we had quite our share of horror stories in this thread!
So much in fact that it tends to give a bad impression, and it's sad because the Ascent is a great vape (I hate to add that, but yes, when it works) I also dislike having to play Devil's advocate, but I need to do it simply because @Davinci_vaporizer has left the building!
We're still waiting for their spacer, for a real solution to the air-leak problem, and in fact any sign of life would be good, I don't understand why they stopped posting here, but maybe my expectations are too high? It's just that we got the chance to have very active manufacturers on this forum, and they were present too... maybe we scared them?
It's a shame because it's a great opportunity to get feedback and to show that they stand behind their products. Meanwhile unless the few happy campers like nigel, CK and a few others including me keep posting regularily how much we enjoy this vape, and due to the unfortunate fact that unhappy people tend to be louder and more likely to report their problems than satisfied ones, it tends to outweight the positive in the thread and lead to said "bad impression". And we would like to avoid that, if possible.
You mean it was completely removed and you had to put it back in place? Or just that the alignment with the bowl was off? If it's the latter then yes no problem, mine had one side slightly off above the ceramic bowl, just pushed it hard and it eventually took a good shape. Now if it's the former I have strictly no idea how the silicone is secured in the hard plastic around the bowl. I hope they're not using any kind of a glue as it would be one extra thing to worry about. Maybe it's just friction and tight fit. If you removed yours, then you know better!
You're not over-packing you're over drawing dude!
Sip very slowly by making a depression with your mouth rather than using your lungs to inhale. If the puck rises, you're drawing too strong. It happened to me maybe during the first week at most, but since then I rarely have to repack it down. Sometimes it rises slightly because someone shaked the device too much during handling, but when you get the correct drawing technic right, it's not an issue anymore. Yet again, we're still waiting for the official spacer from DaVinci that would solve all our problems (hippy glass flowers no more!)
Obviously and in retrospect, "evidently" was a more likely fit.
DaVinci is sending out rebuilt/repaired units without accessories to honor the warranty, and vendors like GotVape are sending out new units with glass, chargers, and accessories to honor the warranty.I could be wrong but it would appear they are finally repairing / rebuilding returned units and putting them out as replacements as the S/N is 2AA1 R00007 on hand written tag over original Crock S/N 2AA1 004383 on box.
@adamm : you know what, two days ago we were at a pub on the tables outdoors for a birthday celebration and I shared the precious with plenty of curious people who wondered why we were sucking and passing a cell phone around. Needless to say that strictly nobody caught a glimpse of the smell and it was a pretty dank load in there, strong kush with hearthy/decay/humus taste and a good deal of that classic skunk aroma... but I'm drifting sorry!
The thing is: I kept telling them beforehand "draw really slowly" then I watched them and everytime had to tell them "you're pulling too strong", they said "oh really" and tried a second time and everytime I had to tell them "still way too strong, slowly, jut like taking a slow breath with your cheeks"... it's frustrating really with this device. The FlowerMate is braindead easy in comparison!
The Ascent is definitely not user-friendly: you need to learn how to pack it, need to learn how to draw, need to learn (at your expense) not to open the bowl too much, need to learn how to clean the bloody edges of that tiny bottom straw, need to learn how to fix that damn vapor/air ratio (and as a bonus, spare yourself from vaping your batteries and electronic board!), need to learn finding the best matching straws pair, need to learn how to clean that nasty brown bowl (or live with it!)...
But I love it, and I hope you will! And don't forget to keep the glass clean if you want to preserve your taste. Do a search for "recclaim" in this thread as you will have a considerable quantity of oil to collect and you don't want to waste that, really.
Practice makes perfect mate, I'm sure I'll get it eventually.
Good attitude, glad to hear you're getting a handle on it.
I think the key insight to it came from some tests I ran on Nigel's Ascent when he so foolishly loaned it to me a year or so back. I put a thermocouple (temperature measuring gizzie) in the load area by running the leads up the vents (I used 2 to keep the leads of the TC separated). It showed that the temperature display was very accurate (within a degree or two F) if you gave it a minute or two to 'soak in'.
Here's the key bit: The temperature is highest just before you hit it. All it does as you hit is cool off. The ceramic and glass walls are just too much insulation for heat to get from the heater element to the load in time to help the vapor making process. What heat is stored in the bowl and load is what you have to work with. Drawing cold air in only cools it off faster, meaning you get more vapor per second for a few seconds then the temperature drops locally and production tapers off. I was able to get drops of over 100F (yes, from 390 to well under 300F) with one heroic (for me) pull. As you know vapor production at 300F is nothing to get excited about.
That's what started the experiments that led to the glass flowers. They store more heat spread throughout the load, to make up for the heat that's used making vapor. The work as well as they do because they take little space, have high heat capacity (probably more than the glass glazing in the oven walls I bet?) and perhaps most important have lots of surface area to transfer the heat fast and are spread through the load (as opposed to only being on the outside).
Just draw the vapor off slowly, no 'faster than it wants to come' and give it plenty of time between hits to recover the heat (remember, it only gets colder as soon as you start the hit).
Even bigger smiles await you.
Cheers.
OF
Cheers mate, good insight on how the temps work there. The flowers seem like a worth while purchase then for sure. Thanks again for your posts as they have been very helpful.