mizjewels
Member
Wow OF - thank you so much for your lengthy reply. I'll try to answer point by point.
I don't have the ability to test voltage and stuff - all sounds Greek to me. Right now I'm assuming it has some charge as something is providing power to all these lights that are on. I tried the reset procedure before it became completely unresponsive and it didn't do anything. I would like to try to disconnect the battery and see if that would reset it, but I am unable to get these little screws out. I have the right screwdriver but I'm afraid of stripping them as they're really tight, and I would like to get an exchange on this one day old unit.
I have contacted the seller and hope to get a response soon. It will be going back for sure, but it would be lovely if I was somehow able to get it working enough to vape for the few days before it goes back in its box and heads out for replacement or repair.
Can't say for sure I read that advice on this thread, as I was just googling around. I admit I did try it, though it was just banging it against my hand as I did not want to risk breaking it. It did work to a certain extent - it went from all lights flashing to all lights solid- LOL!Someone on this thread told you "just bang it"???? I completely missed that advice I guess, I surely would have commented on it, that's mighty lame advice to be giving IMO. Just what sort of problem could the guy giving the advice be expecting to fix that way? This is not Aunt Bee's old time tube radio, "spit in the back and whomp it a good 'un" isn't appropriate advice. I suggest you stop banging it unless you want to make it worse.......
Well I did not fully charge it prior to giving it a try... I did plug it in though so it would charge while vaping. I used it twice while charging, and once while unplugged. Plugged it in to charge overnight and went to bed. Got up this morning, unplugged it, and vaped a session. During 2nd session it turned off. Plugged it in and tried to turn it on and wouldn't. Ended up with all lights flashing. (Then the above advice and on to all lights steady on).You should have fully charged it before use, assuming you did that was normal? Now the battery is flat and it won't heat any more? Normally plugging it in should cause the top ("Charge") light (alone) to flash. As the battery charges up the seven LEDs below it should 'step up one after the other over a few hours. After that you should get 'a session per light' more or less on a full charge. On turn on it should flash the battery condition (one or more steps) briefly before getting down to business, that's worth keeping track of.
No I only have the charger it arrived with yesterday. I have tried it on a power strip, and extension, and direct to wall - hasn't made a difference.I assume you don't have a second charge source, either another mains charger or a car charger to try, some guys have reported success with a different outlet to plug the 'wall wort' into. Plug strips have a bad history here, several guys reported plugging it in directly fixed the issue. You might try that
I don't have the ability to test voltage and stuff - all sounds Greek to me. Right now I'm assuming it has some charge as something is providing power to all these lights that are on. I tried the reset procedure before it became completely unresponsive and it didn't do anything. I would like to try to disconnect the battery and see if that would reset it, but I am unable to get these little screws out. I have the right screwdriver but I'm afraid of stripping them as they're really tight, and I would like to get an exchange on this one day old unit.
I have contacted the seller and hope to get a response soon. It will be going back for sure, but it would be lovely if I was somehow able to get it working enough to vape for the few days before it goes back in its box and heads out for replacement or repair.