OF
Well-Known Member
I'm not in the UK, Canada, US, or "Cape Verde", which are the only options available.
I'm sorry you're having troubles, but it's not uncommon. From experience shipping to foreign customers is not a trivial deal.....not as simple as looking up the postage. Some countries are harder than others, most call for special attention (AKA 'handling') that needs to be factored in. It often really does need a trip to the PO to review the customs forms and such involved, if they're not already doing this it is an unknown, otherwise it's simply extra effort.
Under normal conditions most sellers of stuff here in the US don't usually offer this wider customer support.
Again, I understand the frustration on your part, but consider what's going on? TRVB is seriously discounting these guys, over 50%, which is what has you interested along with the rest of us. But that means much lower profit from each sale and you're asking for what's probably a few employee hours' time to cover this special case shippment? I bet the burdened labor costs for that exceeds the purchase price?
Not to mention the increased cost of warranty support (typically controlled with authorized agents).
I'm sure they'd love to sell you one, they just don't want to loose money on the deal.
In any event, I think this discussion doesn't really belong in the Solo thread?
Good luck.
OF