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Wanted to chime in and say that after emailing S&B about their promise of no duty/fee's to be paid for my replacement they quickly sent a refund to my credit card directly that covers the fee DHL is requiring me to pay. Depending on exchange rate and when it's posted to my credit card it might...

Wanted to update this thread concerning those who originally paid duty and fees on their first shipment of VENTY. After reaching out to S&B for confirmation here's my exchange: Happy with that reply I've been watching my shipping progress from Germany to Canada and just got hit with this...

Recalls happen dude, how can you presume "it was obvious.... they didn't do it properly.... this was predictable". You're out here with your mind made up regardless of the truth, unless we get a retrospective from S&B directly with a full breakdown of the problem you're only out here with bad...

How are ya'll arguing about the optics of a recall such as this when you don't have to look back much further to Samsung Galaxy Note 7 in 2016. That was such a disaster that Samsung lost billions of dollars and huge market share, with many at the company expressing shame at the failure. It...

I don't think it's always that clear cut - duties can be hell. I'm not an expert or anything but after some google I'm finding some worrying information: Which later led to: Which sounds like an answer to my worries but still, I've been screwed on duty/fees at the door too many times to hope...

Can anyone speak further on this? I had to pay duties as well and did not think of this fact when performing the self-destruct. Will S&B cover the fees? I could maybe settle for store credit but man this is a bummer.

That's actually a great point, but you have to wonder if there's a first come first served process at work here. If they get the reports and fill them in sequence you may put yourself behind. But it is the weekend and I would like to hit the Venty before the workweek comes around again lol

I'm going to use up my charge almost completely with one good last session tonight before going through the process. Yeah I understand they want it to "slowly discharge" but my Venty has been fine through many uses and I don't want to stare at a dimly light screen waiting for the battery to die lol.

Wow I cannot believe they are recalling ALL Venty's and destroying them remotely. What a total waste. At the same time in glad their being prudent but Jesus, how was this not caught in QC?

Yeah I'm just putting it through its paces, have to see what it's capable to do. I only hit it that way when I want to get knocked off my feet, seeing the ERROR was scary but now I know to bring it down a notch. It's fun to see how much airflow you can through the device though, it's a lot!

Alright so I was able to replicate the ERROR and it indeed is #05 not #04 thankfully. Reading the instructions on their site it lists: I'm never breathing into the unit, but I am doing a maximum inhalation breath which works as this: Hyperventilate for 10 seconds (to blow off CO2 and make...

I'm going to give it a few days and see if it happens again. So far it was just my first bowl and thinking back maybe I was already too high but hopefully it was actually ERROR 05 instead of 04 as I read that 05 is something off with the airflow sensor (I think I was inhaling too fast?). Will...

Yeah the output matches I just wish the Venty had better instructions whether that be on the screen itself, the webapp or even the written directions. They couldn't have listed exact intervals such as "3 seconds between flashes compared to 1 second" Minor complaints in the grand scheme but I...

Hey all in a brand new S&B user who decided to go all-in with the Venty! I have a few questions and am wondering if some helpful people can respond. How do you know if you are using supercharging? Reading the directions it should flash fast while charging but they don't give an interval and...

I've been loving my device so far but I picked it up from POTV during their big 420 sale which was $199.99 with a $15 voucher for another order. Terrific deal and comparing to the Solo 2 I say it's worth the extra amount (especially if you plan to use it with a water pipe). Without a sale I...

Thanks for the review! Can't wait to get mine in soon. Which battery and charger did you end up going with?

I loved my Solo2 for the short time I had it (was kept at the ex's place for convivence but she did end up buying it off of me for a good price) so I was really excited to see Arizer working on something new. Can't say I love the design as much but the improvements over the Solo2 sound amazing...