It is all good with us if people want to develop 3rd party stuff. We have encouraged more than a few people who have reached out to us over the years requesting specifics to aid in their development. Anyways, not a big deal, and we wish everyone the best. To be clear, we have zero intention of...
My message was not intended to imply anything and I was certainly not trying to discourage your development. I simply was asking, but thanks for the reply. I see there is no interest in discussing it.
I am interested in how you would have completely replaced the backend? Did you plan to use the circuit board that was inside the device?
Other News:
We returned from China yesterday after a long week spent at the various battery factories.
A new factory has already started work on the cell...
@Hopper Labs: is there reverse polarization protection built into the device, has it been there all along, and if not when was it added?
Yes but the battery label cannot be torn. If the label is torn, there is a second tier of protection which will ruin the backend but stop the flow of reverse...
1. The new heaters are better in every way. There have been many improvements over the last year thanks to in-house production.
2. If the time of the hit and volume of air that you move through the device are both constants there will be less power consumption on lower settings. It is a...
I am glad you have brought up this perspective as it illustrates a disconnect between the development of products and the perception of users.
1. The case is stainless steel on the outside yes, the inside must have a plastic overmold so your device is not scratched by the case itself. It is not...
Like I said a few posts ago we knew and expected some pushback on the launch of our new product. I laid out reasons for moving forward in that post, a way for people to contribute, etc.
The SS/TI cases are way overdue but understand that they have been through a number of design revisions and...
The charger is an entirely new product, which requires a while different assembly line and supply chain. We have had problems along the way. Delays both by the HBC and by the problems with the Grasshopper. It has not gone smoothly, and we are sorry it has not yet shipped.
The SS case and HBC...
I can speak to a few of the points you discussed.
Your thoughts on us being cautious about the battery are correct. We cannot assume it was not the battery, even if there is no direct evidence to suggest it was. It looks likely at this point we will never know what the source of the fire was...
There should still be some reservations available. The number is limited currently because of the 10% discount those who order now will receive.
Edit.
Looks like they are low. I will add 100 more due to the quick sell out. We want to have them available to reserve through Monday but might not...
It will take GHBs. There are major differences to the device which allow higher power delivery and better battery life.
We will release the name later in December.
We will have options in the future but right now we are still working through warranty units.
Originally the device was going...
I have a little teaser of what is to come above. You can find the reservation page here. I have posted this on FC first, the wider public will not know until tonight. We appreciate the support you have given us and know you will love what we have built. This device is going to change everything...
Anyone who recently received a Grasshopper or warranty back that now only has a battery we told you not to use, contact us. We will send you an older version one to use while you are waiting for the new batch to be produced.
We don't know what caused the fire at this time. We are working with the factory about the battery's safety to ensure everything is exactly the same as previous batches, which have proven to be very safe. We will likely produce new cells no matter what as it seems unlikely that a definitive...