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The heaters on new or (upgraded) units are a bit more powerful. This does make issues with older batteries more apparent, one of the trade-offs. New batteries should help with this a lot.

Do the batteries say GHB1 or GHB2? All GHB1 had a glossy label and then there was a smaller batch of GHB2 that had a glossy label. The Current version is GHB2 with a Matte label. I am not sure about weights but I can look into that. I would say they are legit cells although they might be a...

The batteries are likely from an older batch that the retailer seems to have in stock. We have sold them all over the world, so it is not unlikely that someone has a few in a retail store. None of the new ones are available at this time, none have been shipped to any retailers.

The main reason why you might see more heating through a larger mouthpiece or a bubbler is that you can likely pull more air through the device over the given time. The Grasshopper, the newer units especially, have very powerful convection heaters. The more air you pull through, the more heat...

In the past it is true we have not put as much effort into communicating directly on FC but we have been posting updates for years. We are sorry if this did not seem adequate and if any of the updates sounded like the same story. Many times, there has not been much to say. We were working...

Hey, Hopper Labs here. Decided it was time to check-in. We want to say we have been reading this thread from the beginning and it is an excellent discussion of the Grasshopper, the good, the bad, and what has changed over time. Thanks for that! We have tried to do our best to address concerns...