Hi All! We hope everyone is having an amazing spring so far!
Our annual Spring Sale is on now through the end of April - enjoy a 20% discount storewide with coupon code: Explore
The sale includes our ROGUE SE and our FURY EDGE SE bundles. They both have our newly designed Mouthpiece and...
Hi All! We hope everyone is having an amazing spring so far!
Our annual Spring Sale is on now through the end of April - enjoy a 20% discount storewide with coupon code: Explore
The sale includes our ROGUE SE and our FURY EDGE SE bundles. They both have our newly designed Mouthpiece and...
Hi again! Thank you for providing the name of the retailer in Australia - much appreciated. I am reading your replies and texts and I am having a hard time understanding you. I'm a bit confused, are you saying that you are still getting the runaround? It sounds like Puffitup received your device...
Hi again @RhysR3, thank you for sending us a PM. We don't have a reseller named: " Dry Herb Vaporizers" - but we have asked you for clarification via PM. It sounds like you have taken the necessary steps for your warranty replacement. If you have any further issues, please contact us again with...
Hi @RhysR3, We apologize that you feel that you've gotten the runaround. Our international resellers are supposed to honor our warranties - then we reimburse them. This is designed to save all of the international wait time and postage. Please PM me and let me know who you are and where you...
Hi! Sorry for the trouble with your FURY EDGE devices. This is highly unusual for a client to have two defective devices like you have. Our defect rate across our entire line is less than 1%. Please PM me and we will get you back up and vaping ASAP at no charge.
Sincerely,
Teece ~Healthy Rips Team
Hi and thank you for your comment! This is an untrue statement (no offense). We worked with our manufacturing team over six years ago to design our original FURY. Our arrangement allowed them to rebrand our design for the FURY only. We have since discontinued our FURY due to the smaller and...
Hi! Without having your device in hand, it is almost impossible to diagnose what might be happening with it. Please contact our customer service, your device will be covered under our lifetime 1/2 price replacement warranty. In your email, please explain the issue and we will give you...
Hi and sorry for the late reply! Please try a different cord and/or charging block - this could be the issue. If not, please contact us and we will take care of you - no worries! If you don't hear back from us right away - we will get back to you on Tuesday, after the Christmas weekend. All of...
Hi @Mike5678, We appreciate you very much! I am the CEO of Healthy Rips and I apologize about the issue you are experiencing. I personally looked through all the emails between you and our customer service team, and discussed your issue in detail with our team to get some clarification on your...
Happy Holidays HR Fam 💚
Give the gift of green 🌱 this year, with our newly designed line up of #dryherbextraction devices, available now at healthyrips.com 💨💨
Use coupon code: SOARWITHSANTA to save 15% Storewide.
💨 Save $32 on our ROGUE SE
💨 Save $29 on our FURY EDGE SE
Have a Merry...
Happy Holidays HR Fam 💚
Give the gift of green 🌱 this year, with our newly designed line up of #dryherbextraction devices, available now at healthyrips.com 💨💨
Use coupon code: SOARWITHSANTA to save 15% Storewide.
💨 Save $32 on our ROGUE SE
💨 Save $29 on our FURY EDGE SE
Have a Merry...
Hi All, we hope you are having an amazing holiday season so far! We just wanted to let you know that we added a couple of new accessories to our website:
FURY EDGE Dosing Capsules Kit - Includes:
1 x Silicone Case
4 x Dosing Capsules
6 x Replacement Screens
1 x Loading Scoop - Metal
Price: $25...
Hi, sorry for the late reply! The 'rubberized grip' coating feels exactly the same as the V2. We considered making a change, but we've been improving the materials and application process over the last few years and we feel like this is the best coating for aesthetics, feel, and longevity. Thank...
Hi! So sorry to hear that you are disappointed with our new magnetic design. We have had overwhelmingly positive feedback on our new design. We haven't had any issues as you are describing, but you may have received one that has a defect where the mouthpieces fit onto the body? Please contact us...
Hi All! To help you fight the rising cost of inflation, our Black Friday sale will last the entire month of November! Save 20% now on all items STOREWIDE including sales items. Use coupon code: PLENTY20 during the checkout process. As always, we offer free US shipping on all orders over $25 and...
Hi All! To help you fight the rising cost of inflation, our Black Friday sale will last the entire month of November! Save 20% now on all items STOREWIDE including sales items. Use coupon code: PLENTY20 during the checkout process. As always, we offer free US shipping on all orders over $25 and...
HI! We have quite a bit of FIERCE glass. Just contact our customer service and let us know what stems you need. We will give you several pieces for the price of one: customerservice@healthyrips.com
We're always here for you!
~Healthy Rips Team
Hi! On our first ROGUE production run, we had the tolerances set too tight on the PC Board protections. All effected devices were replaced and this was corrected immediately on all of our subsequent production runs well over a year ago. Our ROGUE is bulletproof - buy with confidence :).
Always...
Hi All! We are proud to announce the launch of our new ROGUE SE! Our SE version has the amazing features and outstanding performance you've come to love, with the addition of our newly designed Sliding Mouthpiece and Accessories Attachment that we're calling our 'SE' or 'Slide Edition'. These...