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Hi @VivaVape, We always answer each and every email the same day during normal business hours - usually within an hour. We have had a client email us several times with the same question about the firmware update (possibly you). We have answered every time, but it seems like this person is not...

Hi! Contact us and we will work something out for you - no worries :): healthyrips@gmail.com All the Best! Healthy Rips Team https://www.healthyrips.com

Hi! We sent an email on Monday, 2/28/19 with instructions to have your FIERCE firmware updated. This email was sent to all the original FIERCE buyers who do not have the update. If you did not receive an email, please contact us at: healthyrips@gmail.com. We are always here to help you. The...

Hi All! We wanted to show you a video that shows the results of the firmware update on our FIERCE. We demonstrate the massive vapor production at 365°F and 380°F and we share some FIERCE 'user tips' as well. IMPORTANT INFORMATION AND USER TIPS: When we designed our FIERCE, we wanted very low...

Hi All! We have some very exciting news about our FIERCE firmware update! We sincerely apologize for the delay, we tested four different versions of the update over the last two weeks. We tested, tested, and tested again to ensure that the final update is exceedingly stable. We have our FIERCE...

Hi All! We have a FIERCE update! We want to assure you that we have been listening to you and we greatly value all of your input and feedback. You all help us make our products even better. Our goal for over a year has been to offer the best portable vaporizer available at any price. We...

Hi All! We completely understand your international concerns. This update recalibrates the FIERCE firmware for the optimal performance of the heater - mainly noticeable on very long draws. This is not a mandatory update and is completely unnecessary if you are loving the performance of your...

No worries! Just contact us and we will give you instructions: healthyrips@gmail.com Sorry, but no, the update requires computer software and a special cable. Please let us know if you have any other questions. Healthy Rips Team

Hi All! We wanted to thank Troy for taking his valuable time to review our FIERCE. We apologize for this delayed response, but we wanted to take some time to figure out why our FIERCE had him “less than impressed with its power”. We were a little confused and disappointed with his statement...

Hi! To put your mind at ease, one of our main considerations is developing and manufacturing entirely healthy and safe devices. All of our devices have completely isolated air paths that are totally sealed off from the electronics. You could be picking up normal electronic smells from the...

Hi All! In the spirit of Christmas, we are having a one-time 'Flash Sale' on our new FIERCE vaporizer! Receive a $20 discount off the purchase of any FIERCE Bundle now through Friday at midnight PST. Use coupon code: FIERCEFLASH during the checkout process. We will be shipping your order...

Hi! Yes, we have domed screens that fit nicely inside the chamber of our FIERCE glass attachments. Some people prefer to reduce the size of the glass chamber using these screens. We want everyone to have the very best experience with their new FIERCE - therefore we are giving away free domed...

Hi All, We have our FIERCE out to numerous reviewers. It does take time for them to thoroughly test them, create videos, and edit them. The holidays seem to slow things down as well. Please be patient, there will be many FIERCE reviews coming out soon :). Happy Holidays! Healthy Rips Team...

Hi @Vape Dr., @MonkeyTime is correct - it is our FURY 2 dosing capsules that fit into the FIERCE glass attachments. Our FIERCE dosing capsules fit directly into the FIERCE chamber :). Have an awesome weekend! Healthy Rips Team https://www.healthyrips.com

Hi All! FYI, the dosing capsules for our FURY 2 fit perfectly into the chamber of the glass attachments for our FIERCE. This allows you to microdose using the FIERCE dosing capsules or the FURY 2 dosing capsules. All the Best! Healthy Rips Team https://www.healthyrips.com

Hi! Thank you for your question. Here is our post from October 19th explaining the updates based on the software failure, and the upgrades based on the feedback from our early adopter/preorder clients: We are extremely confident with the resolution of these initial issues. We are excited about...

Hi! We are not quite sure if we understand your question. We recalled and replaced all of the original preordered FIERCE units with the upgraded and updated units. What we had left over from that production run were listed for sale on our website several days ago and quickly sold out. We just...

Hi Everyone! Our upgraded and updated FIERCE is now available on our website! We have all four bundles on hand for immediate purchase and shipping: https://www.healthyrips.com/store/c9/FIERCE.html :). All the Best! Healthy Rips Team https://www.healthyrips.com

Hi All! We have all of our FIERCE bundles available for sale on our website. We apologize if you were not able to buy one earlier today - we had a limited number of units from a small production run that sold out in about 4-5 hours. We have a larger production run that will be completed by the...

Hi All! Our FURY 2 glass bubbler 2.0 is now available on our website. You can get it as a free add-on when you purchase a FURY 2 bundle or you can buy it for $25 including free USA shipping: Also, our Black Friday sale just started. Use coupon code: BF20 to get a $20 discount on any FURY 2...