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All three of my units since last August have been blue at full charge. The last two, including the one I have now, the blue light changes to green within less than a minute, actually probably less than 30 seconds. I tend to turn my unit on-off between sessions which will really work/stress the...

You are rightly pissed off as I would be in your situation. Sadly Vapornation can/will leave you in limbo, as they did me for weeks on end, so they aren't much better. I'd do the PayPal dispute thing also. I've done it before with other vendors.....tends to wake them up and let them know you...

I went back and re-read your temp comments. I would say your green was more like my old pink where I got wisps of clouds, and red more in line with my green. Your idea of contacting Hermes is probably a good call to get it sorted.

So I went ahead and used the small basket, half full or so, then heated to blurple temp. My results cloud wise were the same as full large basket, and if anything quicker for the best of. I prefer the longer flavor ride with the large basket though. So @lwien , if they have been fuckin' around...

This is kinda where I was going with my earlier comment. Basically, with a small basket not even filled that big cloud production shouldn't be expected. I was hoping maybe @lwien would sacrifice one filled and slightly packed basket to find out if his MV is indeed working as it should cloud...

Never used PBW, just a short soak in ISO for my flexicone. Seems to be working just fine. The yellowing is still there, but no residue.

I know you prefer very small loads, and that's fine, but any chance that you can completely fill the small basket with just a little compaction and see if you get better clouds this way? With the mostly convection TcMV you have you should be able to do this without wasting precious herb, and if...

I can't speak for the communication part, which for me is inclusive of customer service, but I was under the impression that the bad units part of the equation was rectified. I mean, I'm sure a few duds will still make there way into people's hands, it's inevitable for any manufacture, but with...

Good on you. Pretty confident you'll be happy in your decision. I've only ordered parts for my MV from Hermes, but both times were amazing fast....it made it from Spain to the East Coast area of US in three-four days. But as @Kommyknocker alluded to, sometimes with Hermes it's hit-miss in the...

I use the large basket almost exclusively, lightly packed and ground up fluffy using a Space Case grinder. I use the 'pink' (some say it's blurple :)) setting. It will take two or so hits after it reaches temp for the big clouds to come as with the TcMV it's mostly heated by convection. I take...

Mine has always been plugged in.

My charger has Input AC 100-240 50/60Hz 1.2A Output 16.8v/2.5A Have a travel adapter around?

:D Start writing down questions 'cause all your getting is a quick start manual with the kit....in tiny tiny letters.

I don't see how an extra screen will affect performance to any degree, but you can try removing one to find out. I use a basket, so I have pretty much three levels of protection to keep crap from getting into the heater core area, the basket screen, then the coarse screen and finally a fine...

Unless my mind has gone, all my TcMV units have had two screens...the sequence I mentioned before. The fine screen to protect the heater core, then the screen that separates/is between the small and large rings. The new heater cores are solid. I'm sure someone will get a dud, but that should...

Fine screen, then small ring, then screen and then large ring

You don't need to email Kyle.....just initiate a return ticket thru the web site. You'll have plenty of time between sending the unit in and getting a replacement to email, talk to, and text Kyle to your hearts content.:lol: It really is a minimum 3 week process once you get the ball rolling.

You should have read the whole thing.....as I posted before you it's an April first fools joke.

My hope is that you wonder why you took so long to buy it or try it. One thing I'm sure of is that you'll be honest with your opinion. :brow: I do mean that in a good way.....seriously. Hermes Facebook post.....almost forgot what day it is....my heart sank for a second.

With my replacement the Teflon liner sticks up a little more than my failed unit did, just a tad above the silicone lip/rim where the flexicone sits. The seal is fine and air tight. I noticed it right away when I got it, but was so minuscule in nature that I dismissed it. Hard to believe that...