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  1. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    @Jackstraw -- I just left you a voicemail, if you can give me a call back at either of the numbers i left, I can help you get this finalized. Just to clarify this was not a CC issue rather a postal/zip code issue.
  2. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    All clouds that have been shipped have been assembled by our manufacturer.
  3. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    @Vapeforlife and several other members on the forum who have been asking for a timeline. VapeXhale will not provide a timeline as we are not completely in control of this process. Rest assured that everything we are in control of we are working very hard, some members of the company have been...
  4. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    @Egzoset, I just want to clarify with you the design and purpose of the cloud. VapeXhale was started by vapor enthusiasts with the following common beliefs: first, Bags are a thing of the past, and not our preference as they do not deliver vapor in the quality or freshness that we desire. We...
  5. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    www.vapexhale.com; this thread has various reviews by beta testers from there you can determine how good the cloud is, If you pre-ordered today it would put you in line. We do not have an estimated time frame for how long the wait will be to receive a cloud.
  6. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    Starting today; we should be doubling the number of invites to purchase the cloud this week, as we continue to roll these out we will keep everyone updated as new batches of invites go out.
  7. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    If the order is placed before 11 AM PST then the order ships the day it is ordered. If it is placed after then it will ship the following day @ 11 AM PST.
  8. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    FYI -- all back to the video posted above, we are excited that soon we will be able to release a pro-marketing video for the cloud that we have been working on; we worked with up and coming artists in Philadelphia. They did an awesome job, and for some further teaser of these upcoming videos...
  9. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    Loosely slayed .2, Yeah guys, understand this was a professional shoot this was under 12,000$ worth of lighting equipment, the videos the vapor looks much more blue but this was shot with an iphone camera which is not color corrected or rotoscoped; so it does make it look more like smoke but i...
  10. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    This was filmed using a beta almost production model; it ran at 380ish at 12:00, the production model runs a little hotter, but one could easily dial it back to 9,10,11 to get cooler temperatures.
  11. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    Temp Setting 380 range, 12:00 Posistion
  12. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    Actually he was comenting that since hes been shooting it so close for the past 5 hours, hes just become medicated, he actually didnt even use it until the end of the photo shoot.
  13. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    Ok guys, aside from the release i have a update that I think will help calm your excitement for a few minutes for those of you who are still waiting to receive the cloud. We did a professional video shoot of the cloud which we will be releasing those videos soon to everyone's eyes once we find...
  14. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    I just want to clarify that we have a fully functional support portal, and we will respond to any questions inquired through our support system within 24-48 hours. In most cases its much less then that but that is what our current support model can promise, and is prepared to handle. However...
  15. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    FC! Currently we have sent out 4 invitations to order.. more to come soon!
  16. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    The cloud has great efficiency at lower temperatures due to the turbulence create by the design of the air path, since the air moves thoroughly through the ez-bowl, it creates more vapor at lower temps then more traditional vapor paths.
  17. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    All cloud packages come with a Hydra-tube pre-order and post launch orders, once our production and inventories balance we will begin offering individual cloud's without tubes, and individual hydra tubes. ( I do not have the pricing available for such packages at this time) Don't quote me on...
  18. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    Thanks for pointing out the error -- we will correct the list to include what comes with the initial cloud package, keep in mind that VXL lab intends to upgraid packaging down he road or provide a case for sale on the site. The HT stand will be available but it will not be included in the...
  19. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    Please stay tuned as we will be rolling out several upgraids to our website and our customer support structure, once they are ready for the public eye, I will make announcements within this thread..
  20. Troi

    Discontinued VapeXhaleLabs Presents: The Cloud

    @abo27495 -- Vapexhale will not preform this type of service at this time, we have limited resources and we do have a list that properly places everyone in the order in which we received pre-orders, however the administrative task to send out individual emails specifying everyone's place in line...
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