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Meet the lead singer of these guys at a charity event in April, he throughly tested the cloud and wished it was around for the 80's,

Hi all, While we love to help our customers, we have stated a few times (and i know this thread has a lot of pages, right now the Vapexhale Team has limited resources as it is; and it was a company decision a while back that we will not provide estimates or information about what place someone...

Attention Cloud Pre-order Customers, If you have been invited to register and regisetered, but found our cart to be sold out we have inventory avaiable please log in and make your purchase! If you created an account and were waiting to be apprved I have approved everyone that has been...

Attention Interested Customers and Cloud users; Wanted to give everyone an update on the Customer Service side, and a few requests from the customer service team to everyone so that you can help yourself faster, and we can handle all of your requests as fast as possible. PM's on FC, I get...

Attention -- Cloud Pre-order customers, whoam has been approved with an account -- but yet to purchase a cloud (and missed out on purchasing one when you were invited due to us running out of inventory. I have sent out emails to everyone that I heard from -- stating that they wanted to buy but...

Fellow FC memebers, I just wanted to apologize if any of my past two posts seemed emotionally charged, and in anyway passive aggressive towards anyone in this forum. First and foremost, I owe this forum, I view it as an important discovery as it has led me to my current dream job at...

@Wattyle I apologize for your frustration, since your looking for further clarification, here goes. Please remember that since the cloud utilizes an all glass airpath, when heating glass thermally, you need to do so in a smoth controlled manner. The electronics inside the cloud are designed...

@THCMUscle First I can assure you that -- no other vaporizor like the cloud will be released. VXL holds a patent on our design from the inside and out. Secondly, I want to remind everyone on this forum, that at one point. I was a fan on the other side, from the beginning, wanting a...

To Everyone that has been asking about a stock update. Unfortunately, we don't have a definitive stock update, as SM55 stated were curently evaluating all of our current inventory and are in a discovery process to workout out wrinkles with our manufacturer, once we have completed this we should...

Good luck in your search for a vaporizer that fits your needs.

@Vape4life, again thank you for your enthusiasm in this discussion, I have noticed that you have posted the same comments a lot on this thread, I think SM55 made a post a while back saying that we can rescind your pre-order, just send us an email and we cant take care of that for you. Since its...

Sorry to hear your both having issues, look for emails with how we will proceed with both of these cases.

I am sorry to hear that it seems your having issues. From your initial description id say please register your warranty and submit a technical support request. (www.vapexhale.com/support) one thing I wanted to verify, make sure your using a fine even grind, if you are and are still experiencing...

I just wanted to remind everyone, that may be wondering this, if you received an email, but have not been approved its because we are currently out of stock, once stock comes in your registrations will be approved, and the email address you used to register will receive a notification that that...

The cutoff point or the 350 point is somewhere between the first 500-600 preorders.

If you live in the US, the entire return process can take as little as 5 business days. If you are outside the US it can take longer due to international shipping. The international time varies dependent on your location.

One thing that I want to remind everyone is that the cloud is meant to be held by its lower cavity which should be slightly warm or barley noticeable to the touch. Compared to the top portion of the cloud, where it gets warmer. The top still shouldn't get hot enough to burn you, uncomfortable...

Happy 420 Folks!

FYI all that are trying to order, we ran out of stock today, we will make an update to everyone who is currently waiting to buy as soon as we have one.

I will look into this for you and send you an email with instructions, if needed.