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  1. Ojan_at_PAX

    PAX 3 by PAX Labs

    Gold PAX 3 is now up on our Canada website!
  2. Ojan_at_PAX

    PAX 3 by PAX Labs

    Love me some suggestions. I'll pass it along :)
  3. Ojan_at_PAX

    PAX 3 by PAX Labs

    I'm trying to get our engineers to do a reddit AMA in the near future. I'll share any updates on that and hope you ask that question there :)
  4. Ojan_at_PAX

    PAX 3 by PAX Labs

    Welcome to FC! Happy to give you an update on that, and I also wanted to share some other details since launch. I'm sorry to everyone for being MIA the last few days - been a bit cray - here's the low down: PAX 3 Color Availability: US - Black, Silver, and Gold are available. Rose Gold is...
  5. Ojan_at_PAX

    PAX 3 by PAX Labs

    There aren't any issues with the app or device, we're just not ready to turn it on. I couldn't get any specifics or a timeline but our two devs are hustling to get everything ready and I'll keep checking in with them for more detail. The User Guide isn't loading for me so I've notified our...
  6. Ojan_at_PAX

    PAX 3 by PAX Labs

    Hey everyone, I've just learned the following. PAX 3 will be available at 9pm Pacific Time tonight on PAX.com, and tomorrow in authorized local stores. We will NOT have all of the colors available. US website and US retail stores: Black and Silver will be available. Gold will be available by...
  7. Ojan_at_PAX

    PAX 3 by PAX Labs

    Confirmed! PAX 3 will be available 12/1 at authorized online and brick-and-mortar stores. I can't speak to specific internal changes but we absolutely took feedback from PAX 2 owners when creating 3!
  8. Ojan_at_PAX

    PAX 3 by PAX Labs

    Sorry friends, PAX 3 won't be releasing on Nov. 25th but I'll absolutely announce the official date when it's time. Best to take info from other outlets with a grain of salt.
  9. Ojan_at_PAX

    PAX 3 by PAX Labs

    Sorry dudes, definitely dropped the ball on replying lately. Super excited for PAX 3 but I can't share any details about release just yet. Your guys' patience is commendable.
  10. Ojan_at_PAX

    Discontinued Pax 2

    Sorry to hear this :( Can you message me your support case number? I'll get you an update ASAP.
  11. Ojan_at_PAX

    PAX 3 by PAX Labs

    We haven't officially announced it just yet, but I'll keep you all updated!
  12. Ojan_at_PAX

    Discontinued Pax 2

    This is true :) Sorry for the troubles and less-than-ideal experience so far :( can you let me know the support case number you had received in your original confirmation email? You can privately message it to me, or just post it here if that's easier. I'll make sure you get back up and...
  13. Ojan_at_PAX

    PAX 3 by PAX Labs

    Ohh I know this answer! The app is not necessary. The full temperature range for PAX 3 is from 360 - 420F and can be change through the device interface, just like PAX 2. The full temperature range is customizable in 1 degree F increments when PAX 3 is connected to the app. The app also...
  14. Ojan_at_PAX

    PAX 3 by PAX Labs

    Yeah I'm working to get clarity on that since I'm seeing it change too. AC and USB will have different charge times most likely, and it has a bigger battery than PAX 2, but I don't have a PAX 3 to test it myself. Stay tuned and I'll update once I know for sure!
  15. Ojan_at_PAX

    PAX 3 by PAX Labs

    I'm sorry to hear about your experience with us! If you have a support case open, or previously had one, feel free to message me the case number or email address so I can take a look. We ship all CA orders from our warehouse in Delta, BC. The price seen at checkout is the final price anyone...
  16. Ojan_at_PAX

    PAX 3 by PAX Labs

    More Q and A! PAX 3: Any changes to airflow? Like it's predecessor, PAX 3 uses temperature controlled conduction heating to vaporize your material. We recommend gentle, sip-like draws to pull the vapor from the oven through a sealed, surgical-grade, stainless steel air path. It's normal to...
  17. Ojan_at_PAX

    PAX Era by PAX Labs

    More Q and A! PAX 3: Any changes to airflow? Like it's predecessor, PAX 3 uses temperature controlled conduction heating to vaporize your material. We recommend gentle, sip-like draws to pull the vapor from the oven through a sealed, surgical-grade, stainless steel air path. It's normal to...
  18. Ojan_at_PAX

    PAX 3 by PAX Labs

    No news to share on that. I don't think we've ever shared specifics but I'll see if I can get a more detailed answer on what's changed between 2 and 3. Odds are low, but I'll do my best! I can say that our engineers were very aware of the trouble you've experienced with the button, though.
  19. Ojan_at_PAX

    PAX 3 by PAX Labs

    Can't wait for reviews! Load a small amount, step up to the highest setting, and it's a wonderful experience :)
  20. Ojan_at_PAX

    PAX Era by PAX Labs

    Q and A time! Mainly PAX 3 answers and more are coming, especially for Era and the App. I'll continue to relay your thoughts. How does PAX 3 compare to PAX 2 and the original? Click on "Compare Devices" on the PAX 3 product page for details. PAX 3: and Era: Are pre-orders available? We won't...
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