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I think those on SneakyPete are the "glass reducers". These are the ones I wish I could get here in the US: https://verdampftnochmal.de/products/en/mighty-crafty-glass-insert

I looked up this verdampftnochmal company.... they have a glass insert for Mighty/Crafty that would obviously fit into the Venty's oven chamber. I'd really like to try them, even though I use the dosing caps currently. Problem is they're cheap enough but the shipping is 10 times of what their...

Agreed. The unit functions just fine in the single most important aspect, so as long as that’s the case, I don’t need to kvetch. TBH I’d have to look to see if my bricked Venty flashes, but it’s been boxed since it died. … or DID it? :razz:

Thanks, Red. I'm just glad it's working insofar as its intended medical purpose. :nod: I can live with the glitch until SB gets to address my issue.

Thanks for your helpfulness... but no, I've done and considered all these things. I'm gonna close the matter until I solve it.

I did that too. I used the blufly app first.

@Octavia and @MonkeyTime thanks for both your inputs... I have not tried a direct USB connect to the computer, but nonetheless, the anomoly I'm dealing with is this weird screen...

Sorry, I should've also said I've tried everything else, phone, iPad, different computer with Chrome. Doesn't matter.

I'm not even using the phone app... I'm using Chrome on my MacBook. That, my friend, is a very good observation. Alas, I thought of that already :razz:. Interesting, though, I only "know" it's the right app because the "firmware progress bar" shows, but never begins progress before simply...

Thanks, V, Yes I can get on the app... However, also, when the "bL" screen is the condition of the moment, and I access the app, it tells me to "click to continue update". I click and within 10 seconds it disconnects. I thought that meant it updated, but it didn't/doesn't update it further...

I've opened a tech support inquiry with SB regarding my odd app issues outlined above. While my Venty works just fine from a getting the job done POV :love:, this will annoy the crap out of me until it's resolved :rockon:. Posting for awareness, if anyone else sees these things I'd be...

My unit seems to be doing something it shouldn't be doing: Per this video, • I press the power button quickly, once. Notice the screen: "BL" and the Bluetooth symbol appear briefly. • Again, same thing: press power quickly, and "BL" and the BT symbol appear briefly. • Three times, again same...

Brilliant, thank you! Well, it's all good.... We can question how we might have done it differently if we owned S&B, but at the end of the day, did the customer get his goody in a reasonable amount of time and is he satisfied enough to keep his faith in the comnpany? Yes, yes he is :love...

Got my Venty just a little while ago. It's charging, so I haven't used it yet... But I'm also trying to figure out why the bluetooth symbol doesn't appear on the screen... I tried what I think is all the combinations of the three buttons to press... Don't know why it's not showing. Any ideas?

lol I too was wondering if the CU would line up on the replacements, alas methinks not.... that's the last thing on their mind, and besides, the problem wasn't mechancial so unless they're gonna restart the production line for the plastics, I don't expect the alignment to change anytime real soon.

It must have been coincidence then, for me, when I emailed them under the pretense of asking if I "did it right", that the next morning I got the shipping notice. No other reply (other than the auto-reply acknowledging my email). I do hope everyone gets their replacement fast, and that SB...

Well I hope you do get the replacement sooner than you are ready to bail on SB. I wouldn't like being ghosted either, and if they don't even reply to you then that's a big black mark.

It's not just you, @canna help , I did (am doing) the same thing, using my Roffu through a bubbler, and what I used to call getting medicated I now call getting stoned, because using Venty even for that short time that I had it before bricking is for some reason so much better for being...

Got my tracking number, and it's shipping from Germany... to New York.... Arriving Wednesday next week.

Just got my email with tracking number. Well, all I can to say is that they handled it perfectly. They did what they said they were going to do!