www.PuffItUp.com Your Friendly Vaporizer Store

Discussion in 'Supporting Retailers' started by PuffItUp, Jul 24, 2011.

  1. Crumpet New Member

    Message Count:
    10
    Location:
    Paris of the Prairies
    Any Canadians experience customs delays recently? I placed my order from puffitup three weeks ago, and the USPS site won't even tell me if the package has gotten to the border (you'd think they could at least keep track of that; I don't expect them to track it into Canada).

    I generally try to avoid ordering products from the US specifically because of customs, however the price on the Solo was so good that I couldn't resist. Three weeks later though, and I'm regretting my decision. It's no fault of puffitup - they assure me that it shipped right away, and I believe them. It's just idiotic customs delays.

    (Now that I've posted this, I'm sure it'll arrive on Monday. That's how these things work, right? :hmm:)

    edit: I should add that I've spoken with puffitup, and they've been very friendly and helpful. They're looking into it from their end to see if they can determine where it might be, and will be getting back to me.
  2. photobooth Member

    Message Count:
    95
    Any other Canadians that can comment on PuffItUp's shipping speed to Canada? My Solo is currently marked as "Processed through USPS Sort Facility" but no updates for a several days. Any guesses on the estimated shipping time to BC?
  3. PuffItUp Active Member

    Message Count:
    142
    Location:
    San Jose California
    We ship to Canada every day and the shipping times seem to range a lot depending on the area, we would love your feedback about how long the shipping takes so we can give more accurate time quotes to people before they buy.

    Also it is common for tracking to stop updating at "Processed through USPS sort Facility" Usually this is in Los Angeles which is a popular customs hub which means the next stop should be CA
  4. PuffItUp Active Member

    Message Count:
    142
    Location:
    San Jose California
    [IMG]

    Also.... HAPPY HALLOWEEN!!!!!!!
    ShipDit and Vicki like this.
  5. PuffItUp Active Member

    Message Count:
    142
    Location:
    San Jose California
  6. mmenzie My friends call me "Menz"

    Message Count:
    1,092
    Location:
    New Windsor, NY
    Randy, be very careful selling this product... thats all i will say... there is a whole thread on this device to read all you want about it
    Dreamerr likes this.
  7. PuffItUp Active Member

    Message Count:
    142
    Location:
    San Jose California
    ^^^

    Reading FC is usually the first thing we do before selling any vaporizer, and we link a lot of customers to specific threads if they ever want more info on something because the FC crowd usually knows more about specific vaporizers than the manufacture do.

    Just about everything said on the Puffit thread is accurate and there are a few things that could be improved IMO. One thing that bugs me on some of the newer vapes is you can't replace the battery. Personally, I like the puffit because as a long term chemo patient I only need a few small hits before a meal and it is a lot easier to pull out a Puffit and take a hit that has low visibility vapor and little smell. If you are looking for massive clouds in a portable then a Solo is really the best option, and of corse the Magic Flight is my personal favorite.

    Also, we consider selling vaporizers a privilege and always want everyone to be happy with their order. That is why we are happy to pay return shipping on any order you are not happy with. In the Puffit thread it mentions the new "Spring Enhancement Thingie" which gives stronger hits. That sounds pretty cool but not the paying for it part, so if anyone has already purchased a Puffit from us, send me a email and I will be happy to send you a free one (they arrive Tuesday)

    Also... I really like that picture :p

    -Randy
    ShipDit and photobooth like this.
  8. HSIHP Active Member

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    248
    Hey Randy! Do you know when you will be getting more Black Solo's? Will the sale still be going? I just went to get one today and I would love to order from your site!
    PuffItUp likes this.
  9. mwahle1 Member

    Message Count:
    37
    Location:
    Chicago IL
    I would like to get one (Black Solo) for my brother for Christmas; therefore, I want to know the same thing.
  10. PuffItUp Active Member

    Message Count:
    142
    Location:
    San Jose California

    A fresh batch just arrived and are ready to ship! Click Here to get the Black Solo. Click Here for two awesome Solo Deals :)

    Also, when you check out be sure to mention you are a FC member in the comment box and we will hook you up with some FC swag free :brow: Thanks for the comments!


    -Randy
    Vitolo likes this.
  11. mmenzie My friends call me "Menz"

    Message Count:
    1,092
    Location:
    New Windsor, NY
    Just an FYI.... you have a typo on the second link. click it and when you go to the page you will see "Arizer Solo sale, Het the Solo for.....) i think you meant "Get the Solo...."
    Vitolo and PuffItUp like this.
  12. PuffItUp Active Member

    Message Count:
    142
    Location:
    San Jose California
    Wow that has been there since September, glad one of us can read :) There is also a spelling error that has been on the front page of our website since 2010, we caught it right away but left it on there as one of our many hidden eggs in the website
    Vitolo and Dreamerr like this.
  13. HSIHP Active Member

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    248
    Thanks so much Randy, I just placed my order for my Solo and I cant wait for it to get here!

    Edit: "Please ad me" haha
    Vitolo likes this.
  14. PuffItUp Active Member

    Message Count:
    142
    Location:
    San Jose California
    ^^^^

    haha you got it. It should be "Please Add Me" but we thought it was a funny pun :) Thanks for the order!
    Vitolo likes this.
  15. mwahle1 Member

    Message Count:
    37
    Location:
    Chicago IL
    Thanks Randy, going to order one for my brother in a minute.
    Thanks again!
    Vitolo likes this.
  16. BowChamp New Member

    Message Count:
    14
    Location:
    Canada
    planning to buy the solo when i get my prepaid tmrw, do you guys know what the estimated wait time is for shipments to winnipeg?
  17. kingofnull ace

    Message Count:
    2,154
    Location:
    Canada
    Was less than 7 days (weekend included) to Ontario. Figure a week/week and a half?
  18. photobooth Member

    Message Count:
    95
    8 business days to get my Solo to BC
    PuffItUp likes this.
  19. HSIHP Active Member

    Message Count:
    248
    I ordered my solo on monday night and it's at my door waiting for me today (Thursday)! Im in South Florida
    Vitolo likes this.
  20. kyo New Member

    Message Count:
    6
    Just ordered a Solo! Hopefully due to the small distance between us it will arrive quickly. Will be updating this post when it arrives. Can't wait!:popcorn:
    Vitolo likes this.
  21. los Member

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    109
    due to work i had to quit for a while, been combusting and began. to miss vaping. . . . didnt have the heart to ask for my ud or lb back, see, I placed them in loving foster homes whan i stopped. placed my order today, solo on the way. hopefully i made the right choice, only time will tell.

    will let everyone know how it goes!
    Vitolo likes this.
  22. los Member

    Message Count:
    109
    Randy and the pui staff do it again! I wanted a solo but instead of the pui grinder I wanted a 2pc space case, the emailing seemed a lil slow so I just ordered and thought to myself I'll just try the pui grinder.when randy got back to me I told him and he added the sc to my order for no additional charge :-) that's great customer service! Keep in mind I ordered Thursday afternoon, I live in NYC.....what do u know my package came early this morning and gets better, I open it and not only did he add the sc he sent me a pui 4pc grinder too. Randy is a hell of a guy, quite the gentleman in my book.

    Thanks
    Joey
    Vitolo and Dreamerr like this.
  23. PuffItUp Active Member

    Message Count:
    142
    Location:
    San Jose California
    Thanks everyone for the great feedback, we will always do our best to deliver awesomeness with every order. Be sure to check in to this thread for upcoming contests and shameless advertising!

    -Randy



    .... Speaking of shameless advertising .....
    Vitolo likes this.
  24. PuffItUp Active Member

    Message Count:
    142
    Location:
    San Jose California
    [IMG]

    Check out the awesomely new Walnut Magic Flight. Walnut is a much darker wood with a elegant grain. Our New Walnut Combo comes with a grinder, case, extra glass stem, and free Express Shipping so you can have your awesome new grinder in a day :)

    More info about the Walnut Magic Flight Here

    Elephant jumping on a trampoline Here
    kyo and Vitolo like this.
  25. placetime Well-Known Member

    Message Count:
    791
    free shipping for the elephant and trampoline? :lol:
    Vitolo likes this.

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