perspectionist
Well-Known Member
Hey @perspectionist -- any word from S & B?
Take everything I am about to say with a grain of salt because I am not a lawyer, and this is not legal advice. But, as a legal "hobbyist," your question intrigued me a bit.
I think S & B would have to argue you used some sort of non-approved herb in the device and connect that to the reason for warranty rejection for it to have any bearing in court. The device vaporizes lots of things at 190 degrees C - including three things with medicinal application in the manual: Sage, Thyme, & Chamomile. There isn't any reason for you to disclose what you put in the device and your use is consistent with vaporizing those three herbs.
S & B is probably not wanting to wade into that legal water either. At that point, it raises questions about what they are doing shipping a device they know to have cannabis residue across state lines. (Hint: This is probably why S & B says "Ship us only your Crafty base, and not your cooling unit" on a warranty swap -- because they don't want the liability of being on the receiving end of dirty cooling units full of thc buildup and getting pwned by the US Federal Government for participating in interstate drug trafficking).
Now that I am thinking about it more, though, you might have to appear in court in CA to sue S & B in small claims court -- but you might have some recourse with the California Attorney General's office...
Thanx skeletor ! I have still not heard anything from S&B. No e-mail response, no calls... Nothin'! I even tried to call again and couldnt get through on any option. Not even sales.
I have read conflicting opinions on where a small claims appearances should be, but I would like to resolve this outside of the court system.
I'm even considering offering them a compromise. Since it would cost time and money taking them to small claims (although i could probably factor this into the claim) I would offer them enough to cover their costs for a replacement. This would be a win/win for both parties. $239 to replace the crafty that should be under warranty is ridiculous. One would think they would want to keep a customer rather than going to a competitor.
The problem is that I get no responses.
I even tried to fax them. Their machine doesnt pick up either.
Last edited: