Hi
@blackstone, thank you for your comments.
I should add that I also only use the capsules. Vaping was done indoors so ~20C ambient temperature.
Charging was done using a 2.0amp charger so perhaps that would explain the longer charging time in comparison with their stated 70 minutes, which could be using a fast charger. The charge time isn't my issue though, it's the shorter usage time in comparison with the original Craftys.
I also own Mighty, it's fine but I prefer the Crafty. I used to just about manage to finish a 4th capsule on my two year old Mighty and for the extra size, I didn't think it was worth carrying it around. I plugged the wrong charger in the Mighty and now it no longer charges, even though it still works. I must have fried something inside it
It's out warranty so S&B didn't want to know!
I believe that two Craftys > one Mighty!
So you reckon I should mention an airflow fault to S&B instead of a possible battery fault? Is that because you think that I have more of a chance of getting it exchanged this way?