Discontinued The Grasshopper

artist

livin'in vapooodia
it is becoming a little frustrating,,,,half an hour ago (11h30 cet), i recieved the replacement back-end for my green ti grasshopper,,,,the first one (gt000642) made funny lightshows and then fell apart,,,,,
the one i recieved now (gt000793), is getting the blue light directly when i click it on!
then i don't stop heating! it is burning my herbs!!! like the first one just before it fell apart!
maybe it is the hole hopper making this?
i already send them a warranty request,,,,this is starting to become ridicules, i live in europe, if this continues and i have to send back a replacement that is not working again next time, then this will shortly become as expensive as buying a new vaporizer!
i don't want to be negative about the hopper or the company, because, as others, who are owning one, have already said, when working, the grasshopper is definitely a game changer, but then again, it has to work!
i give it a third try and send them back, whatever they like me to send them back,,,,but, if the next replacement comes and does not work properly, i might then keep it until i am sure they have gotten all the bugs cleared and every hopper is reliable and then send it back for a new one, or maybe then i am buying another vaporizer, maybe a second pax2 (i really enjoy!), or the "zion" and "elevape" but they are quite expensive also i don't know if they are shipping to europe?
i let you all know what's going on, as soon as i have an answer from ghl.....:-)
 

nosmoking

Just so Dab HAppy!
or maybe then i am buying another vaporizer, maybe a second pax2 (i really enjoy!), or the "zion" and "elevape" but they are quite expensive also i don't know if they are shipping to europe?
IPUFFUSA (the manufacturer of the Elevape) will ship abroad, however there are authorized dealers in Europe as well that sell the Elevape and will take care of warranty claims as well. Just ask around in the Elevape thread if you want to find out more. Zion is not going to be shipping internationally.

Sorry, back on topic now...
 

hi_there

Well-Known Member
it is becoming a little frustrating,,,,half an hour ago (11h30 cet), i recieved the replacement back-end for my green ti grasshopper,,,,the first one (gt000642) made funny lightshows and then fell apart,,,,,
the one i recieved now (gt000793), is getting the blue light directly when i click it on!
then i don't stop heating! it is burning my herbs!!! like the first one just before it fell apart!
maybe it is the hole hopper making this?

It is a terrible policy that they do not cover shipping back for defective units....
 

Vapor_Eyes

taste buds
I was under the impression when it's blue, it's ready as their manual says. When it's blue, I draw but the first draw or two really aren't ready. Is that the nature of a convection vape?
Yes, think of a convection vape like an oven. The blue light just means the oven is preheated, and whatever is in it still needs to come up to temp/cook. Inhaling is what causes hot air to pass over the herbs and cook them. That is actually a good thing and why convection vapes don't waste herb while you're not hitting them. It also improves flavor as you are getting a consistent extraction from your herb.

To extend the analogy, conduction vapes are like a cast iron skillet, when they're hot they instantly create vapor. However, if herb is left alone it will continue to cook and release vapor. Also, you are extracting the outside much faster than the inside due to the direct contact with heat. This causes less consistent flavor and much faster loss of flavor.

To get a good first hit with a convection vape, I usually start very slow for a couple seconds until I feel some heat, then gradually increase speed, and I take a longer draw than usual. I'm not sure how well this technique would work with the Grasshopper since it sounds like you need a fairly strong draw to keep it from automatically shutting off.
 

YaFreekin Right

Well-Known Member
it is becoming a little frustrating,,,,half an hour ago (11h30 cet), i recieved the replacement back-end for my green ti grasshopper,,,,the first one (gt000642) made funny lightshows and then fell apart,,,,,
the one i recieved now (gt000793), is getting the blue light directly when i click it on!
then i don't stop heating! it is burning my herbs!!! like the first one just before it fell apart!
maybe it is the hole hopper making this?
i already send them a warranty request,,,,this is starting to become ridicules, i live in europe, if this continues and i have to send back a replacement that is not working again next time, then this will shortly become as expensive as buying a new vaporizer!
i don't want to be negative about the hopper or the company, because, as others, who are owning one, have already said, when working, the grasshopper is definitely a game changer, but then again, it has to work!
i give it a third try and send them back, whatever they like me to send them back,,,,but, if the next replacement comes and does not work properly, i might then keep it until i am sure they have gotten all the bugs cleared and every hopper is reliable and then send it back for a new one, or maybe then i am buying another vaporizer, maybe a second pax2 (i really enjoy!), or the "zion" and "elevape" but they are quite expensive also i don't know if they are shipping to europe?
i let you all know what's going on, as soon as i have an answer from ghl.....:-)

Too bad they don't always take back the whole unit so they can diagnose & replace the offending components. This also gives them a better method to fix whatever bugs are occurring.

It is a terrible policy that they do not cover shipping back for defective units....

Fair enough but that policy is provided before you buy the GH. If you don't like it, don't buy one...
 
YaFreekin Right,

thegoo

Well-Known Member
Fair enough but that policy is provided before you buy the GH. If you don't like it, don't buy one...

I have been on the fence about purchasing a GH from HL due to all the problems that have been going on since its release.
Where did you see the policy on the owner paying shipping for warranty returns?
I dont see it anywhere in their FAQ or on the website when ordering.

** I am asking bc it makes a difference in whether I purchase or not

mod note: Fixed broken quote
 

YaFreekin Right

Well-Known Member
I have been on the fence about purchasing a GH from HL due to all the problems that have been going on since its release.
Where did you see the policy on the owner paying shipping for warranty returns?
I dont see it anywhere in their FAQ or on the website when ordering.

** I am asking bc it makes a difference in whether I purchase or not

mod note: Fixed broken quote

Check out their manual.
 
YaFreekin Right,
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thegoo

Well-Known Member
@YaFreekin Right
Thanks for the quick response.
I am glad I read this forum because i never would have thought to check the user manual to find their warranty policy

Edit: Its just my opinion, but that information should be included in the FAQ section so that potential buyers know what they are getting in to before they purchase
 

Volteric

Well-Known Member
Yes, think of a convection vape like an oven. The blue light just means the oven is preheated, and whatever is in it still needs to come up to temp/cook. Inhaling is what causes hot air to pass over the herbs and cook them. That is actually a good thing and why convection vapes don't waste herb while you're not hitting them. It also improves flavor as you are getting a consistent extraction from your herb.

To extend the analogy, conduction vapes are like a cast iron skillet, when they're hot they instantly create vapor. However, if herb is left alone it will continue to cook and release vapor. Also, you are extracting the outside much faster than the inside due to the direct contact with heat. This causes less consistent flavor and much faster loss of flavor.

To get a good first hit with a convection vape, I usually start very slow for a couple seconds until I feel some heat, then gradually increase speed, and I take a longer draw than usual. I'm not sure how well this technique would work with the Grasshopper since it sounds like you need a fairly strong draw to keep it from automatically shutting off.

Thanks! Those analogies helped quite a bit in me understanding the mechanics I'm dealing with. One draw back so far and if you or anyone else could give me some advice is the draw restriction is very very tight. My eyes go cross eyed and my cheeks sink in like an anorexic. Truly a golf ball hose situation.

Check out their manual.

Who gets a manual before purchasing ?
 

artist

livin'in vapooodia
something i am personally cocerned about is that when i backed through indigogo and also on their site, they did not mention that you should not buy the grasshopper if you had or have cancer, it is only stated in the manual, i only saw this when i recieved the unit, this is worrying me now, because i had cancer 2 times.....also there is no information why not to use this vaporizer in that special case??? i am about to ask if it is dangerous to use this device in my case,,,,,i maybe also ask for a refund then, because they did not mention this at first!....
 

hippogriff

Well-Known Member
To get a good first hit with a convection vape, I usually start very slow for a couple seconds until I feel some heat, then gradually increase speed, and I take a longer draw than usual. I'm not sure how well this technique would work with the Grasshopper since it sounds like you need a fairly strong draw to keep it from automatically shutting off.

The hopper benefits from the same technique, just everything faster - start drawing medium, feel vapor, draw as fast as you want, feel lungs fill up, done.

I know sllloooowww draws are what many of us have had to get used to when moving from combustion, for me that's a problem, that the hopper and some other convection vapes fix. I don't like having to think about my breath that much, or having to stop what I'm doing for a whole "session" of it. I don't want to hold hot air in my lungs that long (and I don't want to have to fix that issue w water).

I also think slow extraction (especially w portables) is a barrier to vaping. I've passed my conduction vapes along to my lightest smoking friends who like a few draws at low temp and are very happy. My real smoking friends don't get the slowness unless health concerns make them. And then there's technique, blah blah blah. Once you've made the switch it all makes sense, but for your average inhaling-smoke-is-really-easy-to-do stoner, vapes like the hopper, fast and almost technique-free, make the switch so much easier.
 

AgentXero

Well-Known Member
One draw back so far and if you or anyone else could give me some advice is the draw restriction is very very tight. My eyes go cross eyed and my cheeks sink in like an anorexic. Truly a golf ball hose situation.

I've heard the opposite, perhaps you are packing too much in too tightly? It's a convection vape so it shouldn't need a tight pack at all. I don't have my hopper yet so I can't confirm this.
 

Harmoniousliving

Well-Known Member
I've heard the opposite, perhaps you are packing too much in too tightly? It's a convection vape so it shouldn't need a tight pack at all. I don't have my hopper yet so I can't confirm this.
Or could be that the metal screen in the mouthpiece is clogged. This happened to me and it was like he described above,golf ball and hose situation
 

Vapor_Eyes

taste buds
Thanks! Those analogies helped quite a bit in me understanding the mechanics I'm dealing with. One draw back so far and if you or anyone else could give me some advice is the draw restriction is very very tight. My eyes go cross eyed and my cheeks sink in like an anorexic. Truly a golf ball hose situation.

I agree with the others, either the screen is clogged, or you are packing too much. I feel it's more likely you're packing too much. Convection vapes tend to work better with a very loose pack, if you tamp it at all just do it a little. You need room for the hot air to pass over and extract the herb.

Conduction vapes tend to work better with a very tight pack so you may be used to that.

One thing I forgot to mention about the first hit not producing much vapor, it could be that your herb is very moist. I've had cannabis like that where it took a hit or two to dry it out enough to get a good hit. Simply leave your bag or jar open for an hour or two every day until it's to your liking.
 

Erixk557

Well-Known Member
Yeah I've experienced different amount of vapor with the dryness/moistness of the herb the dryer the more vapor production but it can also be harsher on the throat.
 

Averyminya

Grasshopper Backer
Thanks! Those analogies helped quite a bit in me understanding the mechanics I'm dealing with. One draw back so far and if you or anyone else could give me some advice is the draw restriction is very very tight. My eyes go cross eyed and my cheeks sink in like an anorexic. Truly a golf ball hose situation.



Who gets a manual before purchasing ?

Play around with how much you put in! Draw resistance is very much influenced by how you pack it. Try the pinch method and see if the same thing happens. I absolutely understand your explanation, and this may be a solution :)

As to the question of using with past medical history... I think this may be a liability thing. Inhaling anything foreign is a bad thing which could potentially cause a form of cancer, and thus they want to cover their bases? Just a guess.

My "repaired Grasshopper" will be here Friday <3
 
Averyminya,
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Volteric

Well-Known Member
Yea I've been packing it just a little much thinking pax2. I've been "one hitter" packing it which to me is easy but you could imagine how that packs it a bit tight. I'll try just pinching a bit and see how that goes.,

One thing that would be helpful is the temp dial being back lit. I'm having trouble seeing the notches. Would be especially helpful at night outside.
 

Harmoniousliving

Well-Known Member
Yea I've been packing it just a little much thinking pax2. I've been "one hitter" packing it which to me is easy but you could imagine how that packs it a bit tight. I'll try just pinching a bit and see how that goes.,

One thing that would be helpful is the temp dial being back lit. I'm having trouble seeing the notches. Would be especially helpful at night outside.
Someone suggested earlier in the thread to paint the notches with something that glows in the dark.
 

jojo0420

Cloud Chaser
I received this beauty from @Ratchett today:

image_zpsmbzmzdah.jpeg


And all closed up:

image_zpsnoks1pnt.jpeg


Amazing quality leather and a well thought out design. The GH and other items are staggered inside when closed, keeping the form factor slim. Excellent work!
 
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