virtualpurple
Well-Known Member
Man, much as I'd love to be miffed, I just can't be bothered. I love knowing that so much love and energy is going into such a killer product.
I know you said it is an open ended problem and can't give a timeline for when it will be solved but based on your experience are we talking days, weeks, months, years? Sometime in 2015 or more likely 2016 sometime?Agreed it was poor customer service... I am very sorry but it was a calculated risk to maximize my chances to deliver Zions in October. Please keep in mind that we will be contacting you prior to shipment to make sure all of our information is correct so please hold your correspondence until then if possible. Part of the reason for the black out was until the first units completed the full manufacturing process the full story was not known. Now that it is:
We have run into one major and several minor issues. The minor issues are with low voltage cut-off and a slight odor in the adhesive after curing both of which we have solutions for and just need time to implement. The major issue is that we have found that the variations in the manufacturing process variation causes reduction in vapor quality. We have an understanding of what is causing this but need time to design and validate the solution making this a somewhat open ended problem that isn't easy to predict the timing on so we wont be giving specific dates but rather will be giving regular progress updates.
Please visit the www revised FAQ pages (draft) that contain the answer to many questions as well as contain the newly added contact forms. The idea here is to allow our customers to answer their own questions and ask ones that are not shown. I can then add them to the FAQ so that I only have to answer questions once allowing me to stay focused on bring you your Zion.
Please Keep the positive vibe alive in this thread... This is the responsibility of all Cult Lifetime Members!
Does that mean the ones who paid $230 this month also get the lifetime warranty and stealth mouthpiece/screen pack?A little confusing... Try the drop down menu under the FAQ - Contact tab
In order for all cult members to feel part of the family we will be extending the lifetime warranty to all Zion's sold to date so we better get it right
A close read of the FAQs will show that we are giving away a free stealth mouthpiece and screen pack as thanks for your patience during this short delay.
I do believe it does!Does that mean the ones who paid $230 this month also get the lifetime warranty and stealth mouthpiece/screen pack?
So, Mr Peanut and I have been chasing vapor perfection for months. Through all of beta work I was not able to match the vapor quality of the 2X4. Sure, the beta's looked nicer but the 2X4 owners continued to insist that they first heaters I built where the best... until now.
The majority of the recent delay was due to Mr. Peanut and I working over 100 hours to test and perfect the heater. We tested over 20 heater configurations with Mr. P directing if I was getting better or worse. So now we have a few trade secrets and know the critical variables that need to be controlled to deliver "Zion Quality Vapor".
We expect the Beta team to notice an improvement in vapor quality over their existing beta units. I will let Mr. Peanut give more detail on the "Zion Vortex" that has plagued us behind the scene for so long. I, for one, am just so relived to have finally figure our the riddle that had alluded me for so long.
Wait... what?!
...you mean it's gonna be better than what we got?!
Is that even possible?!
I'll bust that long stem and...presto...big bore trach tube. AND since I have the shorty stem, I'll still be able to have a nice sesh after I clean up the blood. Where there's a will there's a way!I like the box styling of the Zion, I prefer it over pen style vapes. I mean these days there's nothing more suspicious than someone with a pen. It's like what the fuck are you going to do with that thing?
However it's probably much harder to perform an emergency tracheotomy with a Zion
I like the box styling of the Zion, I prefer it over pen style vapes. I mean these days there's nothing more suspicious than someone with a pen. It's like what the fuck are you going to do with that thing?
However it's probably much harder to perform an emergency tracheotomy with a Zion
I'm not sure about anyone else but I'm starting to get that Zion funkadelic groove back in my soul.
And I'm floored that we haven't even seen the true Zion signature. Great things are in store for all of us. Sweet.