Just wanted to send out some love to the hard working people at PIU.
I've been ordering from them for years now and I have to say every experience with them has been excellent. I believe my first order was an arizer solo, which I ended up having battery issues on. I Emailed PIU and was immediately contacted/given instructions on how to send it in to be fixed. Being your typical stoner I totally forgot about it until a year later, just days before the warranty would have expired (it might have even been past). PIU once again sent me instructions on how I could have it replaced under warranty no questions or hassles.
Since then I've been ordering from them whenever my VAS gets the best of me. Each order has been processed within 24hrs; or at the very least fast enough that that's my memory. The package typically gets all the way to Canada within a week! I've ordered from Canadian retailers at the same time and had the package from PIU arrive first, that's insane to me. Excellent service! And because of their frequent discounts, gifts, and great international shipping rates; I often get a better value from them than Canadian retailers. Even with the terrible US to CAD exchange rate.
I've also never had an order be delayed at customs or incur import fees. PIU always seems to label the package intelligently (personal heater, aromatherapy device). It drives me bonkers when a shipment says "smoking device" or something conspicuous like that right on the box. PIU never makes this mistake.
My most recent shipment I placed my order on Sunday December 4th at 4:20 pm. It was in the mail the next morning and arrived at my door in Canada by Dec 12th. I dunno about you guys but that's pretty darn impressive to me. Especially considering the holiday shipping madness.
Great work PIU! I appreciate your effort.
Happy Holidays!