Guys I think this whole situation literally blows, but isn't this just the reality of being an early adopter? And maybe putting S&B on a pedestal like they are too prestigious or expensive to have issues? If you wanna call it the BMW of vapes - just remember that BMWs fail, break, and get recalled just like everything else out there.
I bet they are working on a solution right now, but in an era where you're always offending somebody I'm not that surprised they haven't issued a public statement.
I'm not offended really, more baffled.
I ( and many others ) simply have bought a 600 - 700 dollar plastic melting metal grinding machine
( with edited manuals no less )
which is supposed to be the best on the market and they keep quiet about the issues surrounding it. seems like it wasn't quality tested too severe.
I understand that by releasing a statement they are admitting to blame and tarnish their good reputation but this is a potential health issue and even the possibility that the device can harm an unsuspecting or unaware of the updated manual user should be taken seriously and not silently treated imo.
better safe than sorry, right..
( It's only that I followed the thread I learnt about the manual, nothing from my online seller, could be others having this aswell)
don't get me wrong, it medicates me hard, yet I wouldn't recommend to buy it because it has too much issues surrounding it, maybe in a later stage when these are adjusted.
For now it's indeed waiting on sb to find a solution. let's hope they'll be quick