Might it still be a little too early to invest in a product that hasn't quite hit it's stride ? S & B products have made their bones through product consistency .
Well, my first S&B was their Crafty, early problems led to a Mighty upgrade, was very common at the time.
That mighty had problems with the power button, again, common problem. The RMA was handled as well as the upgrade was.
Fast forward, a Crafty+ supplanted my TM2 as daily driver, not an easy feat with all the vapes it's shunned.....
Today, my Venty is my DD. Problems and all, it's still what achieves what I need the easiest. I reach for it first.
And I've had no problems
I can't say how the company will be moving forward, but they've always been good to me in the past. Counts for something in my book.
Oh yeah, they've won the reach test a fair amount too over a lot of years. Not because they're the best at everything, but because they're easy and consistent. I don't have to think about it once I've started using it, IT fits into my life, not the other way around.
But you can hold off, they don't change fast either, you'll miss nothing!