Arrgh, FC peeps you are glad you don't have to do this job. A super mean customer has been yelling at my office girls on the phone and it's bumming us out!! She had a very old vaporizer that we couldn't repair. She bought a brand new vaporizer at our "NUD" rate... which is a really good deal being less than wholesale. Then something snapped or something and she's livid and promising all sorts of stuff that I won't repeat here until our lawyers get done analyzing all she said
Just so people know, our "limited lifetime warranty" is available online & in the box... We take care of you for lifetime, but the vap doesn't live forever. And the parts don't exist anymore to fix really old units (more than 5yrs old or serial # less than 27440) For our loyal warranty customers we will upgrade you to the newest greatest for a flat fee that's less than wholesale (which pisses off our loyal stores and distributors) but we love you, even the crazy ones, so... I'll leave it at that. Good morning!!
~LV
Just so people know, our "limited lifetime warranty" is available online & in the box... We take care of you for lifetime, but the vap doesn't live forever. And the parts don't exist anymore to fix really old units (more than 5yrs old or serial # less than 27440) For our loyal warranty customers we will upgrade you to the newest greatest for a flat fee that's less than wholesale (which pisses off our loyal stores and distributors) but we love you, even the crazy ones, so... I'll leave it at that. Good morning!!
~LV