Discontinued VapeXhale Cloud

theCerberus

theCerberus

Well-Known Member
lscalzo said:
You can't get around duty. All you are paying is the required taxes as if you were buying the product in Canada. If you were to buy the product in a retail head shop in the US and declared it as your crossing the boarder back into Canada. You will be paying the same amount. The only difference is that your telling Canada customs that your bringing over a vaporizer which will have them search your car extremely well. I personally like having it shipped to my address, it just elevates all the stress involved in that process.
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I'm in Canada and I've never been charged duty on any vaporizers I've ordered from the states, but that is only the Ascent and the Pinnacle pro and they were shipped FedEx and USPS respectively. They had proper customs forms filled out.
 
theCerberus,
weedemon

weedemon

enthusiast
lscalzo said:
You can't get around duty. All you are paying is the required taxes as if you were buying the product in Canada.
Click to expand...


I respectfully disagree. a brokerage fee is not duty. it's an extra they add on. let me state my case this way: Item costs 100 bucks.

I pay 13% on importing taxes for that. when I got to post office to pickup my package I pay them 13 dollars. all said and done I paid 113 for my item. fair enough.

UPS/FedEX charge me this 13% duty also. but then they add a brokerage fee (it's for their time and "hassle"). let's say another 13% again. So now I paid 126 total for the same thing. Why? cause the private mail people are crooks.

Post office = 13 in after the fact costs.

UPS/Fed EX = 26 in extra costs after the fact.

That is NOT the same thing. Paying tax is fair. Paying brokerage fees are not. We pay em because they hold your shit hostage if you don't.
 
brewer

brewer

Well-Known Member
weedemon said:
I respectfully disagree. a brokerage fee is not duty. it's an extra they add on. let me state my case this way: Item costs 100 bucks.

I pay 13% on importing taxes for that. when I got to post office to pickup my package I pay them 13 dollars. all said and done I paid 113 for my item. fair enough.

UPS/FedEX charge me this 13% duty also. but then they add a brokerage fee (it's for their time and "hassle"). let's say another 13% again. So now I paid 126 total for the same thing. Why? cause the private mail people are crooks.

Post office = 13 in after the fact costs.

UPS/Fed EX = 26 in extra costs after the fact.

That is NOT the same thing. Paying tax is fair. Paying brokerage fees are not. We pay em because they hold your shit hostage if you don't.
Click to expand...

Not to derail this thread, but the brokerage fees are charged because the Canadian custom regulations require UPS, Fed Ex or any private carrier to spend money, in addition to duties and taxes, bringing your package across the border. Like all expenses that governments impose on business--they are passed down to the consumer. The private carrier could imbed the costs in the price of shipping prices--however--that wouldn't be fair to customers not shipping to Canada and not requiring the carrier to spend more money complying with the government regulations. Instead, they fairly pass the costs that the Canadian government imposes on them complying with regulations onto only the customers requiring shipping to Canada.

In my opinion this is both transparent and fair; you're beef should be with the Canadian government imposing the regulatory cost onto the UPS or Fed Ex. Especially, since we are suppose to have "free trade" agreement with Canada, i.e., NAFTA.

See here for further explanation: http://www.ups.com/media/en/ca/ca_brokerage.pdf

As a way to avoid the brokerage fees--ship express mail. UPS eats (or should say spreads the cost to all express mail customers) the cost of the Canadian regulations if you do so.
 
weedemon

weedemon

enthusiast
thanks for sharing that. it does give me a better understanding. I would not for one second suspect they do not also profit from the brokerage fee and not simply break even on it...

according to their site, I should then see if the difference between express and standard shipping is less than, 51-58 bucks(for an item valued at 500-750 bucks). if it's more, then the express is cheaper. if it's less, then it's not as long as it's 51-58 bucks cheaper.

this is what we pay on top of our taxes... i still say bah-humbug! :(

I'll remember this when i pay my shipping. last time, (original cloud days) i think the difference between standard and express was crazy outrageous. like laughably insane.

*edit ok, I am done, and will try my best not to talk about shipping anymore :)
 
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grokit

grokit

well-worn member
When shipping small/medium-sized packages internationally through the post office, always check the express options compared to the priority ones. The service and tracking is much better, and there is more insurance available or even included with express compared to priority, depending on the destination country for usually not much more $ than priority. And the wait goes from 3 weeks or more to 7-10 days, except in a few destination countries that have really slow customs.

I consider international priority a fail, but international 1st class and express mail are actually pretty good. The price is great for 1st class but be prepared to wait and no tracking.

Domestically, express insurance is much cheaper for high-dollar items (and has a much higher top $ limit) compared to priority, so if your item is worth a few grand it's worth looking into as well.
 
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VapeNStone

VapeNStone

Mark
That's funny that there is all these issues with the shipping. Because around here FedEx is a hub for the USPS stuff lol
 
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VapeNStone,
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vapordave

vapordave

Member
I am in Canada and here is some info from my experiences. First UPS has really high brokerage fees for things coming into canada. http://www.ups.com/content/ca/en/shipping/cost/zones/customs_clearance.html you can see its $60 just for brokerage for an item like a cloud and hydratube. taxes are dependent on what province you are in. In Ontario its 13%. FedeX will go to the trouble of also trying to slot your item into a tariff code that also has a duty portion. But FedEx's brokerage fee is cheaper than UPS. Better than those two is USPS/Canada Post. they charge $8-10 for brokerage and the taxes. it used to be that items coming in my post would always get hit with customs charges (brokerage, taxes, duty). but these days it hit or miss. sometimes i have to pay, sometimes not. i've had orders over $500 come in and declared as such with no customs fees. i've also had items worth $25 come in and i end up paying almost the same amount in customs. But over-all I feel using post has the best over-all savings. It's not as fast and tracking isn't as good as UPS or FedEx. So if you need that speed and/or better tracking then don't use post. The best deal from the US is First Class, but its slow and can take 1-3 weeks. Express isn't usually worth the extra cost. Sometimes its good to consider Priority which is a good balance of speed and cost. But if you can not be in a hurry and you can have it first 1st Class, that's the best deal. And with post sometimes you will get hit with customs, most of the time not. As for declared value, this is a pet peeve of mine: If I am buying something used in a private sale I feel no customs should be charged. Its not a commercial purchase. Canada Customs does not differentiate. I always ask the shipper if they can lower the declared value. I am also usually open to no insurance and a low declared value because my experience with collecting insurance is not very good - they try very hard to wiggle out of paying anything and so far they have always succeeded. Always its about the packing and the judgements are very subjective. But a lot of times the shipper won't be open to that because of some perceived threat.
 
vapordave,
Live-N-Learn

Live-N-Learn

Higher, Higher, Baby...
Direct feed into my mind:
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weedemon

weedemon

enthusiast
I read that article and to save myself the 50-60 dollars that the brokerage fee alone(not the taxes) will be. I need to spend $35 in gas to drive 2h south. So I can spend the day at the UPS warehouse to wait, receive, clear and perform the paper work myself. You know, if I lived in Toronto, I may have done it on principle.

but it seems they can be beat! it's just a massive pain in the butt to do so.
 
weedemon,
Ripbongs420

Ripbongs420

vapiff
First EVOs shipped out, this is for real.
When it comes to my door, this is the deal.
Gonna pack a brand new E-L-B
with Upstate New York's best sticky icky.

Plug my EVO in, hit the switch, and what a surprise.
Two minutes later turns green right in front of my eyes.
Go to the fridge and grab the distilled,
You know I like it when my vapor is chilled.

Fill up my new tube, the turbine's ready to fire.
Place it on my EVO, quickly unplug the wire.
Pick it up and rip it as hard as I dare.
Better than the Cloud, that's not even fair.

:p
 
Seek

Seek

Apprentice Daydreamer
http://www.nooooooooooooooo.com/
59lh.jpg

:cry::cry::cry::cry::cry::cry::cry::cry::cry::cry::cry::cry::cry:

It isn't even a consequence of any accident. It just broke itself in the middle of a regular hit.
As I am inspecting it closer I think this was caused by long term stress on the glass from being angled withing the unit. So the metal shells were applying constant pressure on it - almost 7 months - until today when it snapped. I can see that after the break the glass got angled even more as the pressure was relieved i think. If this was the cause, then I think I shouldn't be worried if this happens in the EVO too as EVO is completely different and I've never seen a crooked one yet.
But this is still horrible. The wait for the EVO is going to be thousand fold worse now and now I've got no backup Cloud+ after it gets here.

So what now? I'm Cloudless. Not only that, completely vapeless. The Cloud made me give all the previous vapes to known people.
Can't wait for the EVO, seriously. And what should I do with this Cloud. It was problematic from the beginning. I doubt even VapeXhale wants this. Now its a piece of crap, nothing good to even retrieve from it.
Outer shield cover? Fucked up from day 1. Has some wrong sharp edges and the paint was badly done so it is now silver.
Enclosure shells? Fucked up from day 1.
Bamboo? Broken (probably because of bad shells and the bamboo being badly angled within the unit). Also not perfectly performing from the day 1 as its restriction diameters were a bit off.
Heater? Fused to the bamboo, which is broken.
The only thing that is actually not fucked up in this unit are the guts and the cord...
Repairing this is probably out of question even if they could. The warranty is void as I am in the Trade-In, so the only option left seems to be shipping it all the way to the USA to get the ridiculous 50$ credit. :(
Which would even make me feel bad as there is nothing good VapeXhale can retrieve from this unit. And the only good is outdated.


...please, don't use this post for any offense against VXL. This is just a case of extreme misfortune. Yes, I was thinking "WTF how was this unit possibly QC'd?" when I goit it, but also found all the fucked-up-ness mostly cosmetic - until today. How could anyone know this will happen? Maybe much more advanced QC would prevent this, but it has already hapenned. I've bought a Cloud, given up its warranty for the EVO deal, and now its irrepairably dead and fucked up. Series of events and choices that ultimately led to this. The cruel universe is to take most of the blame, with my decision making and VXLs QC only taking small part of it.
 
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