There are always going to be scammers and assholes. If legitimate current owners fill up the donation spots it wouldn't be a problem.
Isn't the promotion limited to 500 (only 9 so far?) people who “ALREADY” own a Cloud. That's a built in cut off point for eligible ownership. I suppose an argument can be made as to whether the ALREADY means as of whenever they made that perk available or at the end of the campaign. But either way it is limited.
Don't think they'd want to mess around with warranties. The warranty is their commitment to us. So far they haven't shown any inclination to go back on their commitment in any area that I can recall. Besides some people paid an extra $150 for extended warranties on their older units. Would they get reimbursed?
I suggest put the $150 towards the price of the promo nimbus or transfer extended warranty new nimbus (stated earlier).
Plus reading here you know there are a bunch of non-functioning units under warranty that you couldn't video working. What do they do?
I suggest limiting non-working but warrantied cloud owners to one new nimbus exchange under the promo. Customer keeps warranty on both cloud and new nimbus. But if they have multiple clouds under warranty but not working, just service those other clouds, as that is likely cheaper than doling out more nimbus with warranties at $250 a pop.
my alternative suggestion is to allow the promo for multiple broken clouds under warranty, but on the condition that after the cloud is repaired the warranty ends. end result: customer gets a $250 nimbus for every broken warrantied cloud, and the cloud repaired--in exchange for forfeiting future warranty claims on the clouds.
No doubt they discussed it and decided that it was a donation point at which they could make that offer for 500 units without damaging their efforts. I do think they'll probably want to work out some system where you can establish your legitimate claim without all the hassle and expense of shipping extra units back and forth.
You have a point, but my idea was only in response to a post by vapexhale saying they wanted to limit the the trade in to existing owners and to prevent "gaming." My warrant reduction idea is just implicit to what a company in their shoes would like in the ideal.
Stated another way, if Vapexhale allows everyone that already owns a cloud, e.g., people just buying cloud stock during the promotion, or allows people to send in with MULTIPLE clouds that are out of warranty--in order to take advantage of the trade in offer ---> for new nimbus at the DISCOUNTED $250 price point ---> then vapexhale will likely LOSE money on the deal.
Think of it this way, the point of the promotion as I understand from reading posts is to (1) raise money primarily (they have to do this or what is the point of the promo?), and (2) get people to buy nimbus, and (3) take care of existing customers with concerns about the company and their clouds (which a substantial number have had problems).
But hiding in the background, but pretty obvious, is the fact that vapexhale doesn't want more cloud warranty issues; they are too costly! No company wants warranty issues!!! Now, I don't know how many claims they have had or will have, but the less the better for them! Obviously. Also, better for them to be servicing Nimbus than Clouds, because the Nimbus they have designed to be less costly to service....
In other words, in an ideal world, vapexhale would only have one flagship product, and that product wouldn't have many warranty issues. The issues that did arise would be cheap to warranty and fix for customers. That reduces headaches, makes customers happy, and maximizes profits. Win, win, win...
In sum, getting people to Nimbus and eliminating Cloud warranties is a good goal, if that is their goal, IMO. IMO, they also would just want to do it in a way that keeps customer loyality without bankrupting them --> or worse, I am sure in their opinion, forcing them to "plan Z" and "turning to the dark side," by taking investors not within their present circle of friends.
Now, don't take me the wrong way--because they're not saying all that--but come one--that's just common business sense for a start up.
By allowing existing cloud owners to get ONE $250 nimbus and have a warranty on both their old cloud (if it still has one) and a warranty on the new nimbus --> that is a really fair deal that boosts consumer confidence in the company. If people want more Nimbus, just do the $350 option.
Most importantly--my point is that allowing people to send in MULTIPLE clouds and get MULTIPLE nimbus for $250 a pop; AND keep the additional clouds; AND keep the warranties on all the additional clouds; AND get new nimbuses with warranties---AGAIN ALL FOR $250---> IS GAMING in IMO.
That's all I am saying... It's a bargain for exchange; they need to get something and we need to get something. I am just trying to brain storm ways to strike a fair balance.
It's a just a puzzle to me, that I enjoy, and if some of my ideas get implemented, good. If not, at least the ideas may help spark better ones...
I'll end saying this---> if VapeXhale allows what you suggest, multiple clouds being traded in under the promo--> they are going well beyond the call of duty!! And the customer is getting a great deal!
More power to them, in that case... because most companies would NOT do that!!!