ok after a full hardcore day with my cloud i would have only 1 suggestion, i had 2 but they did send the clear cover to place on the cloud to keep it cooler to the touch but thats not a issue to me, the only thing i would like to see a elb with a second lip, even thought you can break it in so the elb slides in and out easier it is still pressed flush and when hot can be a pain to remove it without getting a little burn sometimes and it can cause a mess . but if it had a little lip on top of the flat section to grip it easier it would be perfect, not complaining as i have my own way of doing it but that would make the unit 100% perfect for me,.
ive used wax/budda/oil/hash/keef and bud, tried it many ways, 2 cap method, qtip method, keef oil water hash on top with no bud on the bottom and with bud, all of it worked flawlessly. i did play around with temps and shocked that some work better at 10/11 oclock, others at noon, others at 1:30 some at 3, so it takes a little curve to get what you desire but each time we got plumes of vapor which impressed everyone, and the performance is outstanding, no bad surprises at all, meaning it worked flawlessly each and every time and even small amount gets you 3 to 6 pulls depending on amount used. I do have a question, are you guys pulling out your elb's between each major drag, or do you leave it in, and if so how long is it ok to leave it in before the heat cooks its usefulness.