Cloud has been working pretty great (I have a few pet peeves, but otherwise it does as adveritsed and then some). And let me start of by saying I baby it in every way, every single time I hit it.
However, a couple days ago I was hitting it and as I pulled the tube off (SGW) it started like a syphon action which let a small amount (the thing doesn't hold much in the first place, and it was a tiny fraction of the water) of water down the perc out the dewar joint and down the VXC...
Ofcourse, steam and hiss but I immediately turned it off and dried up the small wet mess (most of the water had stayed in the ELB and soaked the herb). Turned it back on a few hours later and no problems. However....
I am an old vripmaster, and I know the tell tale signs and sounds of glass weakening, and the joint is getting a bit loose. When I look down the VXC I see all kinds of flaws in the glass I never saw before, and like I said the joint is starting to feel loose.
Anyway, filled out my warranty registration and I am trying to get this thing sorted PRIOR to it actually breaking. I am sure they are going to get me dialed in no problems...
I would just like to point out this is exactly the type of potential low temp thermal shock issues that heated up this thread a few weaks back, especially concerning the hot glass and the potential for water to get down the hole at no fault of the operator.